CRM : Customer Relationship Management

CRM: Customer Relationship Management, Certificate - CPD Accredited

This is An Introduction to Customer Relationship Management (CRM) Course.

CRM (Customer Relationship Management) is one of the modern organisations' primary functions and managerial activities. Most organizations are completely focused on the management of their customers.

Different Customer Relationship Management (CRM) policies are the core objective of modern organizations, and they hire skilled professionals and efficient staff to manage their customers.

This CRM (Customer Relationship Management) course comprises various modules and sub-modules based on a higher level in which you will learn the basics of CRM, concepts of CRM, the need for a CRM system, impact of CRM, trends in CRM systems, CRM and social CRM, the difference between CRM and social CRM, the evolution of CRM to social CRM, and implementation of CRM system.

CRM: Customer Relationship Management

This CRM: Customer Relationship Management, course is ideal for those who are upgrading their skills in the CRM field. If you are interested in advancing your career in CRM, this CRM: Customer Relationship Management, course at a significant discount is the best option.

CRM - Course Outline:

To achieve a Certificate in CRM Customer Relationship Management, a learner must have achieved 10 CPD Points/Credits to get a CPD Accredited Diploma.

CRM - Topics Covered:

• Topic 1: Introduction to CRM
• Topic 2: Concept of CRM
• Topic 3: The Need for CRM System
• Topic 4: The Impact of CRM
• Topic 5: Trends in CRM Systems
• Topic 6: CRM and Social CRM
• Topic 7: Difference between CRM and Social CRM
• Topic 8: Evolution of CRM to Social CRM
• Topic 9: Implementation of CRM System

CRM - Certificate

Upon successfully passing the CRM (Customer Relationship Management) Course Final Test(s) Learner needs to pay for the CPD Accredited Certificate of Completion either in PDF format or Hard-copy.

CPD Accredited Certificate of Completion (PDF format) = £29

CPD Accredited Certificate of Completion (Hardcopy) = £40 + postage charges local £9 = £49

CPD Accredited Certificate of Completion (Hardcopy) = £40 + postage charges International £14 = £54

CRM: Customer Relationship Management

The CRM (Customer Relationship Management) course will also be helpful for candidates who want to improve their skills of customer handling, want to add value to their CVs.

Without any prior knowledge of CRM, the learners can take this CRM training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about CRM can take the course. There are no specific deadlines for admission, and you can enrol anytime on this CRM course.

CRM: Customer Relationship Management

There are no precise requirements for an CRM Certificate as no prior knowledge and experience of CRM is required.

Students seeking to enrol in this CRM (Customer Relationship Management) course should meet the following requirements;

• Basic knowledge of English Language& Basic Computer Skills.
• Be aged 16 years or above

CRM: Customer Relationship Management

After completing the CRM course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant Customer Relationship Management (CRM) sector.

• CRM Manager
• CRM Head
• CRM Analst
• CRM Inter

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - £29

Certificate of completion

Hard copy certificate - £40