Practical Training for Professionals
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Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time.
Credit Control- Virtual Training - Timetable
09:30 - 10:00 Coffee & Course Objectives
10:00 - 10:30 A Sale is not Completed Until The Bill has been Paid - The Need for Credit Control
10:30 - 11:15 Credit Rating
11:15 - 11:30 Coffee Break
11:30 - 13:00 Credit Control
13:00 - 14:00 Lunch
14:00 - 15:00 Importance of the Telephone
15:00 - 16:00 Importance of Written Communications
16:00 - 16:30 Customer Sanctions
16:30 Summary & Action Plans Agreed
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