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CQI/IRCA Approved Introduction to Process Design - Self Study Online
TPT Consultancy & Training Ltd
Online self study course with CQI/IRCA certification.
Summary
Overview
Certification
Introduction to Process Design
Description
On completion, delegates will gain the following knowledge and skills.
Delegates will have the knowledge to:
- Define a process that reflects the flow down of customer and stakeholder requirements, including compliance.
- Define the requirements of the customer/stakeholder for a specific process.
- Extend process definition through the supply chain.
- Develop process standardisation in support of the establishment of good process management practice.
Delegates will have the skills to:
- Identify where key measures are located in a process.
- Ensure that processes are well defined and standardised such that they reflect management intent and enable effective audit of performance and risks.
- Establish a foundational understanding of current performance/practice.
- Be a quality coach for process thinking and standardisation.
- Sustain improvements through effective standardisation.
Who is this course for?
This course is aimed at anyone who needs to understand customer and stakeholder requirements and define standardised processes to deliver them.
Requirements
As this is a foundation level qualification, there are no specific requirements to attend this course.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
FAQs
Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.