Communication: Welcome to Communication Skills Course

Course overview

Professional Business Communication with Telephone Etiquette & Negotiation - CPD Certified

Embark on a journey to master the art of professional business communication with our course focusing on Telephone Etiquette & Negotiation. This comprehensive course covers the fundamental aspects of Communication, behavioral styles, overcoming communication barriers, the art of asking questions, and assertive communication.

Key Performance Metrics in this Communication Bundle:

• Apply effective communication skills, including active listening and rapport-building.
• Understand and adapt to different behavioral styles and personality types in communication.
• Overcome communication barriers, including sender, receiver, and organisational obstacles.
• Utilise various types of questions to enhance communication and relationships.
• Demonstrate assertive communication skills and assertive body language.

Courses Included in this Communication Bundle:

• 01: Communication
• 02: Telephone Etiquette
• 03: Negotiation

Accreditation:

This Communication Skills Course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.

Perks:

• Dual Certificate
• 15 CPD Points
• 24/7 Tutor Support