Module 01: Introduction to Patient Customer Service

Course overview

In today's digitally-driven world, mastering Patient Customer Service through online training is paramount. This comprehensive course covers essential modules like Introduction to Patient Customer Service, Effective Training Techniques, and Handling Difficult Customers. With the rise in telemedicine and online consultations, proficiency in this area is indispensable.

Learning effective communication, organizational skills, and medical terminology not only enhances service quality but also boosts job prospects in the UK's healthcare sector. Positions like Patient Service Coordinator or Customer Service Representative in medical facilities seek candidates equipped with such expertise.

According to recent trends, the demand for skilled professionals in this field is increasing by 10-15% annually, offering competitive salaries averaging £25,000 to £30,000 per annum. This Patient Customer Service course not only imparts practical skills but also ensures adaptability in a dynamic healthcare landscape, making it a vital investment for career advancement.

Key Features:

• CPD Certified Patient Customer Service
• Free Certificate from Reed
• Developed by Specialist
• Lifetime Access