Customer Service: Module 03 Part 02
Customer Service Manager with Telephone Etiquette & KYC Diploma
Course overview
Customer Service Manager with Telephone Etiquette & KYC Diploma
Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart.
Learning Outcomes:
- Implement effective Customer Service models.
- Manage customer relationships through proven Customer Service tactics.
- Resolve conflicts with angry customers using Customer Service skills.
- Enhance telephone communication with focused Customer Service training.
- Apply Customer Service principles in Know Your Customer (KYC) methods.
This Customer Service Manager with Telephone Etiquette & KYC Diploma Includes The Following Courses:
- Course 01: Customer Service
- Course 02: KYC Masterclass
- Course 03: Telephone Etiquette
Key Employment Opportunities:
- Customer Service Manager: Yearly Salary - £28,927
- Customer Service Representative: Yearly Salary - £22,000
- Customer Service Advisor: Yearly Salary - £22,922
- Call Centre Operations Manager: Yearly Salary - £40,000
Course Benefits:
- Assignment Feedback Customer Service
- Free Digital Reed Certificate on Customer Service Manager with Telephone Etiquette & KYC Diploma
- Compatible with iPhone & Android Devices
- Moneyback Guarantee
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