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Customer Service: Module 03 Part 01

Customer Service Manager with Telephone Etiquette & KYC Diploma

by Empower UK Employment Training

Course overview

Customer Service Manager with Telephone Etiquette & KYC Diploma

Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart.

Learning Outcomes:

  • Implement effective Customer Service models.
  • Manage customer relationships through proven Customer Service tactics.
  • Resolve conflicts with angry customers using Customer Service skills.
  • Enhance telephone communication with focused Customer Service training.
  • Apply Customer Service principles in Know Your Customer (KYC) methods.

This Customer Service Manager with Telephone Etiquette & KYC Diploma Includes The Following Courses:

  • Course 01: Customer Service
  • Course 02: KYC Masterclass
  • Course 03: Telephone Etiquette

Key Employment Opportunities:

  • Customer Service Manager: Yearly Salary - £28,927
  • Customer Service Representative: Yearly Salary - £22,000
  • Customer Service Advisor: Yearly Salary - £22,922
  • Call Centre Operations Manager: Yearly Salary - £40,000

Course Benefits:

  • Assignment Feedback Customer Service
  • Free Digital Reed Certificate on Customer Service Manager with Telephone Etiquette & KYC Diploma
  • Compatible with iPhone & Android Devices
  • Moneyback Guarantee

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