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Customer Service: Introduction to Customer Service

Customer Service Excellence - Level 5

by Learndrive

Course overview

Customer Service Excellence - Level 5 Diploma

Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professionalism.

Key Performance Metrics in Customer Service Bundle:

  • Master excellence in Customer Service.
  • Apply Customer Service principles in telephone etiquette.
  • Become an expert Receptionist with a Customer Service focus.
  • Integrate KYC procedures for improved Customer Service.
  • Perfect Customer Service-oriented email writing skills.

Courses Included in Customer Service Bundle:

  • 01: Customer Service Excellence
  • 02: Customer Care
  • 03: Telephone Etiquette
  • 04: Receptionist
  • 05: Know Your Client (KYC)
  • 06: Email Writing

Accreditation:

This Customer Service Excellence - Level 5 Diploma is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.

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5.0
Course rating
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Content
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Value
£12 inc VAT (was £18)

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