Customer Service: Evaluating Customer Experience
Customer Service Excellence - Level 5 - CPD Accredited
Course overview
Customer Service Excellence - Level 5 Diploma
Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professionalism.
Courses Included in This Customer Service Bundle:
- Main Course: Customer Service Excellence Level 5
5 Gift Courses:
- 01: Customer Care 101
- 02: Telephone Etiquette Masterclass
- 03: Know Your Client (KYC)
- 04: Receptionist Skills Training
- 05: Email Writing Blueprint
Accreditation:
This Customer Service Excellence - Level 5 Diploma is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.
Exam:
The Customer Service Excellence Level 5 Course Comes with an MCQ Based Final Exam. The exam is not mandatory for obtaining your Free Reed LOD Certificate. But, you must pass the exam if you wish to obtain the Learndrive Certificate and transcript or order the CPDQE Certificate.
You also have a chance to win a Free Student ID Card, Order Enrolment Letter, Reference Letter or individual certificates for other courses in this bundle.
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