Customer Service: Module 01 Part 08
Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified
Course overview
Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified
In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.
Learning Outcomes:
- Apply defusing techniques in Customer Service interactions.
- Employ proactive strategies in Customer Service management.
- Utilise problem-solving methods to enhance Customer Service.
- Engage in brainstorming for effective Customer Service solutions.
- Channel customer anger through Customer Service skills.
This Customer Service Advisor with Problem Solving Skills Diploma Includes The Following Courses::
- Course 01: Customer Service & Care
- Course 02: Problem Solving
- Course 03: Anger Management
Key Employment Opportunities:
- Customer Service Manager: Yearly Salary - £28,927 Approx.
- Customer Service Representative: Yearly Salary - £22,000 Approx.
- Customer Service Advisor: Yearly Salary - £22,922 Approx.
- Call Centre Operations Manager: Yearly Salary - £40,000 Approx.
More Benefits:
- Assignment on Customer Service
- Free Digital Reed Certificate on Customer Service Advisor with Problem Solving Skills Diploma
- Compatible with iPhone & Android Devices
- Moneyback Guarantee
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