Customer Service: Module 01 Part 05

Course overview

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.

Learning Outcomes:

• Apply defusing techniques in Customer Service interactions.
• Employ proactive strategies in Customer Service management.
• Utilise problem-solving methods to enhance Customer Service.
• Engage in brainstorming for effective Customer Service solutions.
• Channel customer anger through Customer Service skills.

This Customer Service Advisor with Problem Solving Skills Diploma Includes The Following Courses::

• Course 01: Customer Service & Care
• Course 02: Problem Solving
• Course 03: Anger Management

Key Employment Opportunities:

• Customer Service Manager: Yearly Salary - £28,927 Approx.
  
• Customer Service Representative: Yearly Salary - £22,000 Approx.
  
• Customer Service Advisor: Yearly Salary - £22,922 Approx.
  
• Call Centre Operations Manager: Yearly Salary - £40,000 Approx.

More Benefits:

• Assignment on Customer Service
• Free Digital Reed Certificate on Customer Service Advisor with Problem Solving Skills Diploma
• Compatible with iPhone & Android Devices
• Moneyback Guarantee