How Do I Choose?
Brain Bites - Modern Workplace Communication
by Bigger Brains
Course overview
Objectives. You will be able to:
- Evaluate the pros and cons of key workplace communication methods
- List specific factors that affect communication choices
- Differentiate between synchronous and asynchronous communication
- Discuss the importance of voice and tone in communication
- Describe the effect of negative bias on written communication
- Identify proper etiquette for email communication
- Discuss timing of replies for email, text, and chats
- Choose communication methods that will enhance productivity and avoid miscommunication
- Prioritize communication through scheduling
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