Counselling Skills Course

Inspire London College Ltd

Level 7 Diploma in Counselling skills

Digital certificate - £50

Level 7 Diploma in Counselling skills

Hard copy certificate - £90

Quiz Based Assessment

Included in course price

Negative things, when done right, can bring positive results. counselling skills teach you how to use constructive criticism to increase productivity in the workplace. This will enable the learner to know some excellent follow-up techniques, adding value to counselling skills. Coach, mentor, guide, support, model and many more all are ringing bell to create attention towards counselling and guiding. counselling is all about offering guidance to and wisdom to learners where it is needed.

Counselling Skills is comprised of 13 units each carrying the 130 CPD credits.

Unit 1 - Adult Learning – Physical Skills

• Understand Bloom’s Taxonomy
• Explain the psycho-motor domain
• Explore the different psycho-motor taxonomies
• Explain ways to implement training in the psycho-motor domain
• Identify psycho-motor activities

Unit 2 - Adult Learning – Mental Skills

• Understand Bloom’s Taxonomy
• Explain the cognitive domain
• Explore the two cognitive domains
• Explain types of knowledge
• Identify training in the cognitive domain

Unit 3 - Coaching and Mentoring

• Define coaching, mentoring and the GROW model.
• Identify and set appropriate goals using the SMART technique of goal setting.
• Identify the steps necessary in defining the current state or reality of your employee’s situation.
• Identify the steps needed in defining options for your employee and turn them into a preliminary plan.

Unit 4 - Appreciative Inquiry

• Know the meaning of appreciative inquiry
• Think in positive terms and avoid thinking negatively
• Encourage others to think positively
• Recognize positive attributes in people
• Create positive imagery
• Manage and guide employees in a positive environment

Unit 5 - Conducting Employee Review

• Understand the process of conducting an annual review.
• Determine the categories for an annual review.
• Know the mistakes managers make during an annual review.
• Understand the concept of pay for performance.
• Know how to tie employee compensation to firm-wide returns.
• Know the value of employee communication.
• Gauge employees’ happiness.

Unit 6 - Constructive Criticism

• Understand when feedback should take place
• Learn how to prepare and plan to deliver constructive criticism
• Determine the appropriate atmosphere in which it should take place
• Identify the proper steps to be taken during the session
• Know how emotions and certain actions can negatively impact the effects of the session

Unit 7 - Conflict Resolution

• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques

Unit 8 - Problem Solving

• Understand problems and the creative problem solving process
• Identify types of information to gather and key questions to ask in problem solving
• Identify the importance of defining a problem correctly
• Identify and use four different problem definition tools
• Write concrete problem statements
• Use basic brainstorming tools to generate ideas for solutions
• Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method

Unit 9 - Anger Management

• Understand anger dynamics in terms of the anger cycle and the fight or flight theory.
• Know common anger myths and their factual refutations.
• Know the helpful and unhelpful ways of dealing with anger.
• Know techniques in controlling anger, particular reading anger warning signs, using coping thoughts, exercising relaxation techniques and blowing off steam.
• Understand the difference between objective and subjective language.
• Know tips in identifying the problem.
• Express a feeling or position using I-messages.

Unit 10 - Attention Management

• Define and understand attention management.
• Identify different types of attention.
• Create strategies for goals and SMART goals.
• Be familiar with methods that focus attention.
• Put an end to procrastination.
• Learn how to prioritize time.

Unit 11 - Office Politics

• Understand the purpose and benefits of office politics.
• Setting boundaries and ground rules for new employees.
• Learn to interact and influence among colleagues.
• Learn how to manage various personality types in the office.
• Determine how to gain support and effectively network.
• Recognize how you are a part of a group and how you function.

Unit 12 - Communication Skills

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and par verbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others

Unit 13 - Body Language

• Define body language.
• Understand the benefits and purpose of interpreting body language.
• Learn to interpret basic body language movements.
• Recognize common mistakes when interpreting body language.
• Understand your own body language and what you are communicating.
• Practice your body language skills.

Course Certification

Upon successfully passing the course, the Learner needs to pay for a CPD-accredited Certificate of Completion in PDF format or hard Copy from ILC.

CPD Accredited Certificate of Completion (PDF format) = £50

CPD Accredited Certificate of Completion (Hardcopy) = £75 + postage charges £15 = £90

The Counselling Skills course is highly recommended for leaders, managers, and supervisors already working in reputable organisations who want to manage their subordinates effectively. The course is also of the same importance to new entrants in the field of business management, especially in manager and/or supervisor positions.

There are no precise requirements to enroll for Counselling Skills Diploma as no prior knowledge and experience of is required.

Students seeking to enroll for this Counselling course should meet the following requirements;

• Basic knowledge of English Language & Basic Computer Skills
• Be age 16 years or above

Successful completion of course Counselling Skills will equip you with the skills required for counselling your employees in all the management aspects. The course will enable to work as counselor for your staff and will help you to motivate them to achieve the organisational goals.

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