Counselling Skills for Supportive Practice

Course Line On Demand

Final Exam

Included in course price

• Disclaimer 01:00

  • 1: Disclaimer 01:00

• Module 1: An Introduction to Counselling 11:00

  • 2: Module 1: An Introduction to Counselling 11:00

• Module 2: The Counselling Process 06:00

  • 3: Module 2: The Counselling Process 06:00

• Module 3: Coaching & Mentoring 04:00

  • 4: Module 3: Coaching & Mentoring 04:00

• Module 4: Counselling Based Communication Skills 08:00

  • 5: Module 4: Counselling Based Communication Skills 08:00

• Module 5: Understanding Body Language 03:00

  • 6: Module 5: Understanding Body Language 03:00

• Module 6: Developing Listening Skills 03:00

  • 7: Module 6: Developing Listening Skills 03:00

• Module 7: Developing Facilitation Skills 08:00

  • 8: Module 7: Developing Facilitation Skills 08:00

• Module 8: Interpersonal Skills 05:00

  • 9: Module 8: Interpersonal Skills 05:00

• Module 9: Emotional Intelligence 10:00

  • 10: Module 9: Emotional Intelligence 10:00

• Module 10: Negotiation Skills 12:00

  • 11: Module 10: Negotiation Skills 12:00

• Module 11: Organisational Skills 07:00

  • 12: Module 11: Organisational Skills 07:00

• Module 12: Anger Management 07:00

  • 13: Module 12: Anger Management 07:00

• Module 13: Stress Management 03:00

  • 14: Module 13: Stress Management 03:00

• Assessment 09:00

  • 15: Final exam 09:00

This Counselling Skills for Supportive Practice course consists of 13 structured modules, followed by an assessment, each designed to develop awareness of counselling-related skills and supportive practice principles.

The course begins with an introduction to counselling, outlining what counselling skills are and how they are used in supportive roles. The counselling process introduces general stages of supportive conversations from an awareness perspective.

Coaching and mentoring explore supportive development approaches and how they differ from counselling. Counselling-based communication skills examine clarity, empathy, and respectful interaction.

Understanding body language explores non-verbal communication awareness. Developing listening skills focuses on active listening, attention, and reflective understanding.

Developing facilitation skills explores guiding discussions and supporting group interaction. Interpersonal skills examine relationship-building and professional boundaries.

Emotional intelligence explores self-awareness, empathy, and emotional regulation in supportive environments. Negotiation skills introduce communication strategies for resolving differences.

Organisational skills examine planning, structure, and professional effectiveness. Anger management explores awareness of emotional responses and constructive communication.

Stress management focuses on personal wellbeing and resilience in support-oriented roles.

The course concludes with an assessment to consolidate understanding of counselling skills awareness and supportive practice concepts.

Certification

After successful completion of the Counselling Skills for Supportive Practice course, learners receive a free digital certificate from Reed confirming course completion. A provider-issued certificate is also available following verification, with optional premium certificates and academic transcripts available separately.

This course is suitable for individuals seeking awareness of counselling-related skills for supportive and communication-focused roles. It is ideal for support workers, teaching assistants, managers, team leaders, HR staff, community workers, volunteers, or anyone interested in improving communication and interpersonal skills.

No formal qualifications or prior counselling experience are required to enrol on this course. Learners should have a basic to good standard of English, access to the internet, and a computer, tablet, or smartphone. Completion of the assessment is required to successfully finish the course.

This course supports professional development and transferable skills rather than direct career qualification. It may complement roles in support services, education, management, customer service, HR, or community work, or support progression to further accredited study. It does not qualify learners to practise as counsellors, therapists, or mental health professionals.

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