Corporate Receptionist
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Overview
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Assessment details
Final Exam
Included in course price
Curriculum
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Module 1: Diary Management 07:00
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Module 2: Business reports and letter writing 07:00
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Module 3: E-mails writing tips 09:00
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Module 4: Handling confidential documents 03:00
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Module 5: Successful meeting minutes 05:00
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Module 6: Note taking 03:00
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Module 7: Data management, record keeping and filing 09:00
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Module 8: Arranging interviews 05:00
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Module 9: Delivering postal mail 03:00
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Module 10: Dictating 03:00
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Module 11: Tips for speed reading 07:00
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Module 12: Creating an effective cv and cover letter 11:00
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Module 13: Typing speed development 08:00
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Module 14: Microsoft word 06:00
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Module 15: Microsoft excel 06:00
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Module 16: Microsoft PowerPoint 13:00
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Module 17: Microsoft outlook 04:00
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Module 18: Receptionist and customer service skills 10:00
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Assessment 11:00
Course media
Description
The Corporate Receptionist course offers a detailed curriculum designed to develop the diverse skill set required of a professional receptionist in modern business settings. You will learn the fundamentals of diary management and how to produce clear business reports and professional letters.
The course emphasises effective communication, teaching email writing tips and the art of handling confidential documents with discretion. You will master note-taking and the preparation of accurate meeting minutes, essential for supporting business operations.
Data management skills are covered extensively, including record keeping, filing systems, and postal mail delivery. You’ll also gain insight into arranging interviews and dictating, enhancing your organisational abilities.
Practical computer skills form a core part of this course, with lessons on Microsoft Word, Excel, PowerPoint, and Outlook, alongside typing speed development and speed reading tips.
Finally, the course hones your receptionist and customer service skills, equipping you to create positive first impressions and manage client interactions professionally.
Upon completion, you will receive an instant digital certificate recognising your new competencies.
Who is this course for?
This course is tailored for individuals aspiring to start or advance their career as a receptionist, whether you are new to the role or seeking to refresh your skills. It’s ideal for job seekers, office assistants, and administrative staff aiming to enhance their professional profile.
Students, career changers, and adult learners returning to work will benefit from this course’s practical focus on essential receptionist skills needed in corporate environments.
If you want to build a strong foundation in both administrative and customer service aspects of the receptionist role, this course is designed for you.
Requirements
To enrol in the Corporate Receptionist course, learners should have:
Basic proficiency in written English.
Reliable internet access and a device such as a laptop, tablet, or smartphone.
A willingness to engage with self-paced online learning materials.
No prior experience as a receptionist is necessary, making this course accessible to beginners.
Career path
Completing this course equips you for roles such as corporate receptionist, front desk officer, administrative assistant, or customer service representative. The skills gained are highly valued across sectors including finance, healthcare, legal, and education.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.