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Core Manager: Noticing and Challenging Microaggressions Level 3
Thames College

CPD Accredited Course | Free PDF Certificate | Instant Certificate After Completion | Course Preview Available

Summary

Price
£21 inc VAT
Study method
Online, On Demand
Duration
2.5 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • CPD Accredited PDF Certificate - Free
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Hardcopy Certificate - £8.99
Additional info
  • Tutor is available to students

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Overview

Microaggressions are often subtle, everyday comments or behaviours that can carry underlying bias or prejudice. In modern workplaces, they are one of the quiet causes of exclusion, discomfort, and loss of morale, particularly for minority employees. While they may appear harmless to some, they build over time, affecting workplace culture and productivity.

This course is designed to help managers and team leaders recognise these behaviours and take appropriate steps to address them before they cause lasting harm. Tackling microaggressions is not about political correctness—it is about fairness, equity, and creating environments where everyone feels safe and valued.

This course will guide learners through real-world examples and structured techniques to identify and respond to microaggressions professionally. It moves from recognising common scenarios to developing self-awareness and handling formal complaints. With workplace culture becoming a top reason for staff turnover and legal claims, managers must be well-prepared to protect both staff and organisational reputation.

Additional perks of selecting course from Thames College:

This course offers you the benefit of —

  • Learn with an engaging voiceover and visual elements.
  • Lifetime access to the course.
  • Participate in quick assessments and get instant feedback on your course progress.
  • Study on your own schedule.

Certificates

CPD Accredited PDF Certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Hardcopy Certificate

Hard copy certificate - £8.99

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
11
lectures
2h 31m
total
    • 1: Module 1: Introduction to Microaggressions Preview 17:12
    • 2: Module 2: Identifying Microaggressions in Daily Interactions 20:20
    • 3: Module 3: The Psychological and Professional Impact 18:07
    • 4: Module 4: Recognising Bias in Leadership and Decision-Making 16:17
    • 5: Module 5: Strategies for Addressing Microaggressions 15:42
    • 6: Module 6: Developing Awareness and Self-Reflection 16:06
    • 7: Module 7: Creating a Supportive and Inclusive Environment 18:06
    • 8: Module 8: Handling Complaints and Workplace Policies 18:56
    • 9: Final Quiz 08:00
    • 10: Leave a Review 01:00
    • 11: CPD Quality Standard Certificate (Optional) 01:00

Course media

Description

This course follows a step-by-step approach aligned with how microaggressions are experienced and dealt with in the workplace:

  • Module 1: Introduction to Microaggressions: Gives a clear definition with examples across gender, race, ability, and age-related biases.
  • Module 2: Identifying Microaggressions in Daily Interactions: Breaks down verbal, non-verbal, and environmental triggers you may notice during meetings, emails, or casual conversations.
  • Module 3: The Psychological and Professional Impact: Examines the short- and long-term effects of microaggressions on employee mental health, team performance, and engagement.
  • Module 4: Recognising Bias in Leadership and Decision-Making: Shows how personal bias, when unnoticed, affects hiring, promotion, and delegation of tasks.
  • Module 5: Strategies for Addressing Microaggressions: Offers effective steps to call out or respond to microaggressions without escalating conflict or creating fear.
  • Module 6: Developing Awareness and Self-Reflection: Encourages learners to assess their own behaviour and learn how habits can reinforce bias.
  • Module 7: Creating a Supportive and Inclusive Environment: Guides learners to foster team norms that actively prevent microaggressions and encourage peer accountability.
  • Module 8: Handling Complaints and Workplace Policies: Covers how to manage formal reports, build fair grievance procedures, and support affected employees through HR protocols.

Who is this course for?

  • Managers, supervisors, and team leaders
  • HR professionals and employee relations staff
  • Business owners and compliance officers
  • Anyone responsible for workplace culture or staff wellbeing
  • Those seeking to support diversity and respectful workplace conduct

Requirements

No previous experience or qualifications are required to enroll in our course. This course is designed for anyone eager to learn, whether you're an experienced professional or just starting out.

Join us and take the first step on this exciting path!

Career path

  • HR Manager – £38,000 to £55,000
  • Equality, Diversity & Inclusion Officer – £30,000 to £45,000
  • Training and Development Manager – £35,000 to £60,000
  • Operations Manager – £42,000 to £65,000
  • Office Manager – £28,000 to £40,000
  • Employee Relations Advisor – £32,000 to £48,000

Questions and answers

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FAQs

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