Receptionist Skills course
Level 5 Diploma in Receptionist Skills & Customer Service, CPD Accredited Certificate, Quiz based Assessment included
UK Professional Development Academy LTD
Summary
- Certificate of completion - £42
- Certificate of completion - £65
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Receptionist Skills and customer service management Diploma (Level 5) – CPD Accredited
Receptionist Skills and customer service management course is designed by specialists by considering the need of both the job seekers and people already working with established businesses, which covers most of your professional needs in the field of Receptionist Skills and customer service.
Receptionist Skills and customer service management diploma course will help you to learn from scratch and take you to a higher level of professionalism. As you may know, that receptionist skills are important because possessing good Receptionist skills to establish trust and professionalism in the workplace. So, if you are looking to join various Customer Service management and Receptionist skills, then these are your most desired courses.
This Receptionist skills course comprises various modules and sub-modules based on higher level. You will learn Executive and Personal Assistant, Receptionist- Business Writing skills, communication strategies, Receptionist-customer services, Receptionist- customer support, contact center training, Receptionist Skills, Receptionist- handling difficult customers, organizational and Receptionist Skills, presentation skills and Microsoft office.
Customer service and Receptionist skills diploma, level 5 diploma in Receptionist skills, Receptionist skills Certificate of achievement. This Receptionist skills & Customer Service diploma comes with easy-to-understand e-learning material. This Receptionist skills diploma are CPD Accredited with 100 CPD credits.
Enrol in this Receptionist course today and embark on an exciting journey in the industry!
CPD
Course media
Description
Receptionist - Course Outline
The Level 5 Receptionist Skills & Customer Service course is based on 100 CPD points. Therefore, Learner must need to complete the following modules given below.
Receptionist Modules Outline:
This CPD course in Level 5 Receptionist Skills & Customer Service has 10 modules in which learners must achieve 100 credits. Modules are:
- Module 1: Executive and Personal Assistant
- Module 2: Business Writing Skills
- Module 3: Communication Strategies
- Module 4: Customer Service
- Module 5: Customer Support
- Module 6: Contact Center Training
- Module 7: Handling Difficult Customers
- Module 8: Organisational Skills
- Module 9: Presentation Skills
- Module 10: Microsoft Office
Receptionist - Certificate
Upon successfully passing the Receptionist Skills & Customer Service course, the Learner must pay for the CPD Accredited Certificate of Completion in PDF format or Hard-copy.
CPD Accredited Certificate of Completion (PDF format) = £42
CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74
CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges International £14 = £79
Who is this course for?
Receptionist: Receptionist Skills
Without any prior knowledge of Receptionist Skills and customer service management, the learners can take this Receptionist Skills training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Receptionist can take the Receptionist Skills course. There are no specific deadlines for admission, and you can enroll anytime on this Receptionist Skills course.
Requirements
Receptionist: Receptionist Skills
There are no precise requirements for Receptionist Skills and customer service management Certificate as no prior knowledge and experience of Receptionist is required.
Students seeking to enroll in this Receptionist Skills & Customer Service course should meet the following requirements;
- Basic knowledge of English Language & Basic Computer Skills
- Be aged 16 years or above
Career path
Receptionist: Receptionist Skills
After completing the Receptionist Skills & Customer Service course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant Receptionist sector.
- Veterinary Receptionist
- Medical Receptionist
- Receptionist
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
Certificate of completion
Digital certificate - £42
Upon successfully passing the course Final Test, the Learner must pay for the CPD Accredited Certificate of Completion from UKPDA either in PDF format or Hardcopy.
Certificate of completion
Hard copy certificate - £65
Upon successfully passing the course Final Test, the Learner must pay for the CPD Accredited Certificate of Completion from UKPDA either in PDF format or Hardcopy.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
