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Consumer Rights Awareness Certificate - CPD Certified
Be-a.co.uk

Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included

Summary

Price
£199 inc VAT
Or £66.33/mo. for 3 months...
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
CPD
3 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Consumer Rights Awareness Certificate – CPD Certified

Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising.

Awareness of your consumer rights can also help you stay one step ahead of unscrupulous sellers and unethical marketing campaigns. Every consumer is entitled to certain basic rights and any violation renders you liable for compensation. As a consumer, you can file your complaint in consumer courts and get the company blacklisted if they have breached their contract with you. Awareness of consumer rights helps improve fair trade practices and provides a balance of power between sellers and consumers.

** When purchasing this course you will be eligible to apply for the XO Student Discount Card!! You can save on brands such as New Look, Disney, ASOS, Hotels, Miss Selfridge , Domino’s and many more.**

CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

You Will Learn:

  • How to define consumer rights, why they are important and how it helps to be aware of your rights
  • The fundamental consumer rights available to every customer including right to choose, right to be informed, right to safety, right to basic needs and so on
  • How sale and purchase agreements work and what to do in case of violation of contract
  • How to identify unfair business terms and what to do if you are a victim of unethical practices
  • How to block, stop or complain about unsolicited direct marketing communications and how to protect your right to privacy

Benefits of Taking This Course:

  • There will be reduced likelihood of getting duped or swindled over purchase of products and services; you will learn how to identify a breach of contract
  • You can enjoy your right to privacy without getting disturbed due to unwanted communications
  • There are higher chances of enjoying more competitive prices and avoiding paying any hidden charges


Course Modules/Lessons

Module 01: What are Consumer Rights and why do they Matter?

Module 02: Fundamental Consumer Rights

Module 03: Consumer Contracts and Agreements

Module 04: Unfair Business Practices

Module 05: Unsolicited Marketing Communication and Unethical Marketing Practices

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Consumer Rights Awareness Certificate is designed for anyone who wants to learn about your rights as a consumer, why they are important and how it helps to be aware of your rights.

Requirements

Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. Now more than ever people are using the internet while on the move so our course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.

There is no time limit for completing this course, it can be studied in your own time at your own pace.

All tests are online and are taken either during or after the course, these are included in the price.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.