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Consultative Sales Skills

Develop and improve your consultative sales capability

Bigrock People Performance Solutions


£72 inc VAT
Or £24.00/mo. for 3 months...
Study method
Online, self-paced
6 months
No formal qualification

4 students purchased this course

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Explore proven approaches and techniques for consultative sales.

Explore best practice, optimise your sales skills and surpass your targets with a personalised digital coaching journey from Coachical.

Coachical directs you to learning materials that meet your development needs… as identified by our sales diagnostic.

Course media


Coachical can help sales professionals explore how to engage with clients and customers, how to elicit a deep understanding of their needs and objectives and how to execute the sale.

Typically, Sales professionals will explore…

  • Why selling matters – the importance of sales to business success.
  • A structure for success in consultative sales conversations.
  • How to prepare for a sales conversation.
  • The consultative sales process – how to engage well and build rapport.
  • The consultative sales process – a proven approach for gaining a deeper understanding of the customer’s specific needs and requirements.
  • The consultative sales process – how to present your solutions, recommendations and ideas to the customer.
  • How to close the sale and handle objections.
  • How to improve your communication skills and questioning techniques.
  • Best practice approaches for building your sales pipeline.

Who is this course for?

  • B2B, B2C & intermediary sales teams
  • Telephony, call centre, contact centre & direct sales teams
  • Face-to-face, regional and branch sales teams
  • Regulated sales professionals


No specific requirements are required, but the ideal person will fit one or more of the statements below:

  • Hold a sales role
  • Have an aspiration to become a sales professional
  • Have the need to be a better sales professional and develop their selling skills

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.