Consultative Sales Skills

Develop and improve your consultative sales capability

Bigrock People Performance Solutions


£72 inc VAT
Study method
Online, self-paced
6 Months
No formal qualification

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Explore proven approaches and techniques for consultative sales.

Explore best practice, optimise your sales skills and surpass your targets with a personalised digital coaching journey from Coachical.

Coachical directs you to learning materials that meet your development needs… as identified by our sales diagnostic.

Course media


Coachical can help sales professionals explore how to engage with clients and customers, how to elicit a deep understanding of their needs and objectives and how to execute the sale.

Typically, Sales professionals will explore…

  • Why selling matters – the importance of sales to business success.
  • A structure for success in consultative sales conversations.
  • How to prepare for a sales conversation.
  • The consultative sales process – how to engage well and build rapport.
  • The consultative sales process – a proven approach for gaining a deeper understanding of the customer’s specific needs and requirements.
  • The consultative sales process – how to present your solutions, recommendations and ideas to the customer.
  • How to close the sale and handle objections.
  • How to improve your communication skills and questioning techniques.
  • Best practice approaches for building your sales pipeline.

Who is this course for?

  • B2B, B2C & intermediary sales teams
  • Telephony, call centre, contact centre & direct sales teams
  • Face-to-face, regional and branch sales teams
  • Regulated sales professionals


No specific requirements are required, but the ideal person will fit one or more of the statements below:

  • Hold a sales role
  • Have an aspiration to become a sales professional
  • Have the need to be a better sales professional and develop their selling skills

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