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Conflict Resolution in the Workplace

Free E - Certificate Included | Accredited by CPD UK | Institute of Hospitality Approved | MCQ Exam | Video Training


Lead Academy

Summary

Price
£21 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Access to content
1 hour
Qualification
No formal qualification
CPD
2 CPD hours / points
Achievement
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

This conflict resolution in the workplace course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale.

This conflict resolution in the workplace course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce.

It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up.

As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down.

Why Choose This Conflict Resolution in the Workplace Course:

  • Accredited by The CPD UK
  • Free E - certificate available instantly upon completion of the Conflict Resolution in the Workplace course
  • MCQ Exam and 24/7 Support Included
  • Learn from industry experts
  • High-quality e-learning study materials
  • Self-paced, no fixed schedules
  • Available to students anywhere in the world
  • Study in a user-friendly, advanced online learning platform

How Will I Benefit?

  • Boost your skills in conflict resolution in the workplace
  • Deepen your knowledge and skills in your chosen field just in hours not years!
  • Study a course that has been designed by industry experts.
  • Save money and time by studying at your convenient time
  • Have access to a tutor whenever you are in need

So, what are you thinking about! Start getting the benefits by enrolling today!

Achievement

Certificates

Certificate of completion

Digital certificate - Included

CPD

2 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

The conflict resolution in the workplace is a popular training course, ideal for anyone who is looking to kickstart their career, as well as professionals who want to test their existing skills and knowledge. If you want to gain an in-depth understanding of conflict resolution in the workplace, then this program is perfect for you.

Our online courses come with lifetime access with no time limit for completion. Each course is fully accessible from a tablet, mobile or laptop, as long as there is a secure internet connection.

We pride ourselves on our supportive network of dedicated instructors and attentive customer service team who are dedicated to assisting you through your learning journey. Contact them at any time via email should you have any questions or queries.

Course Syllabus:

We have divided the conflict resolution in the workplace course into 6 user-friendly modules, covering all fundamental areas of conflict resolution in the workplace to provide learners with the relevant skills and industry knowledge to take their career to the next level.

This comprehensive conflict resolution in the workplace course includes the following modules:

Advantages

Left unmanaged workplace conflict can be damaging to relationships, team morale and ultimately the company's bottom line. Having a knowledge of effective conflict resolution techniques andstrategies and taking a proactive approach to resolving issues will lead to a better work environment and more effective teams.

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Beyond this topic we offer a range of other business skills courses that could all be useful in developing and improving as a manager. The ones that directly compliment this course include Developing Teamwork and Introduction to Emotional Intelligence.

Certificate of Completion

On completion of the conflict resolution in the workplace course, you will be eligible to obtain your Free E - Certificate & Hardcopy certificate of course completion. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is:

  • Inside the UK = £5.99
  • International Students = £16.99

CPD UK Accredited Certificate of Achievement

On successful completion of the conflict resolution in the workplace course, you will be eligible to order your CPD UK accredited certificate of achievement as proof of your new skill. You can also share this certificate with prospective employers and your professional network. A hardcopy certificate can be obtained at a cost of £35.

Who is this course for?

This conflict resolution in the workplace course is aimed at supervisors and managers that want to develop effective conflict resolution methods. The conflict resolution in the workplace course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management.

This conflict resolution in the workplace course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.

Requirements

  • There are no academic entry requirements for this conflict resolution in the workplace course, and it is open to students of all academic backgrounds.
  • As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.

Career path

This conflict resolution in the workplace course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.