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Conflict Resolution - e-Learning CPD


NATIONAL COMPLIANCE TRAINING

Summary

Price
£10 inc VAT
Study method
Online, self-paced
Qualification
1 CPD points / hours

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Overview

This online Conflict Resolution course will introduce you to managing conflict procedures to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.

Description

Learning Outcomes

Explain the purpose of a Conflict Resolution Procedure

Understand Conflict Resolution Procedures

Identify the key roles in Conflict Resolution Procedures

Understand an employee's right of appeal

Accreditation

Upon Successful completion you will receive a certificate confirming course completion. Accreditation is provided by National Nursery Training. This can be used to provide evidence for compliance and audit. The purpose of this qualification is for the update and continued professional development (CPD).


National Care Training is an accredited CPD Training Provider #776845 with the CPD Accreditation Group.

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