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Conflict Resolution and Decision Making
Cambridge Open Academy

Big Sale Event | 5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support

Summary

Price
£35 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Assessment details
  • Mock Exam & Final Exam (included in price)
Additional info
  • Tutor is available to students

Overview

Conflict is a natural and inevitable part of human interaction. The ability to resolve conflict in a positive and productive way is a valuable skill that can benefit individuals in both their personal and professional lives. Our Conflict Resolution and Decision-Making course offers a comprehensive understanding of the causes and effects of conflict and equips learners with the skills and knowledge to resolve conflict in a constructive manner.

With 12 modules, learners will gain a deep understanding of conflict resolution, decision-making, and techniques for managing and resolving conflict. By the end of the course, learners will be able to apply their newfound knowledge to a variety of real-life situations.

If you're looking to enhance your interpersonal skills, learn how to manage conflict effectively and increase your job demand, this course is perfect for you. Enrol now and take the first step towards mastering conflict resolution.

Learning Outcomes:

After completing this course, learners will be able to:

  • Understand the origins and causes of conflict
  • Manage their emotions and handle conflict positively
  • Make informed decisions during conflicts
  • Rise above conflicts and find creative solutions
  • Understand the conflict resolution process
  • Apply essential revolutionary thinking techniques
  • Use various techniques for managing and resolving conflict

This Bundle Consists of the Following Courses:

  • » Course 01: Conflict Resolution
  • » Course 02: Mental Health Support Worker
  • » Course 03: Family and Couple Counsellor Training
  • » Course 04: Assessing Mental Capacity Course
  • » Course 05: Psychological Wellbeing Practitioner

Certificates

Assessment details

Mock Exam & Final Exam

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This comprehensive course on Conflict Resolution and Decision Making is designed to equip you with the theoretical knowledge required to navigate and resolve conflicts effectively. As conflicts arise in all areas of life, the ability to understand their origins and the emotions that fuel them is crucial. This course begins with a foundational introduction to Conflict Resolution, followed by an in-depth exploration of the issues that spark conflict and the role of emotions in escalating tensions.

You will then delve into decision-making within conflict scenarios, learning to rise above disputes and harness creativity as a powerful tool for positive outcomes. The course also covers essential Conflict Resolution techniques, ethical considerations, and approaches for resolving group conflicts. By the end of this course, you’ll be equipped with the tools to manage and resolve conflicts effectively, whether in the workplace, community, or personal life. Begin your journey towards becoming a proficient Conflict Resolution professional today.

Here is the curriculum breakdown of the Conflict Resolution and Decision Making course below:

  • Module 01: Introduction to Conflict Resolution
  • Module 02: Issues and Origin of Conflict
  • Module 03: Emotion And Conflict
  • Module 04: Decision Making In Conflict
  • Module 05: Rising Above the Conflict
  • Module 06: Creativity Outcome From Conflict
  • Module 07: A Conflict Resolution Process
  • Module 08: Essentials of Resolutionary Thinking
  • Module 09: Techniques of Managing Conflict
  • Module 10: A Finer Way of Resolving Conflict
  • Module 11: Approaches for Solving Group Conflict
  • Module 12: The Ethics of Resolution

Key Features & Benefits:

  • Learn from experts in the field
  • Gain a comprehensive understanding of THIS COURSE
  • Cost-effective Learning
  • Career advancement opportunities
  • Find the proper personal balance

How it works:

  • The course is delivered online, so you can access it from anywhere.
  • It is self-paced, so you can work through it at your own pace.
  • Lifetime access makes your learning period more flexible.

Who is this course for?

  • Professionals looking to enhance their interpersonal skills
  • Managers and team leaders who need to manage conflicts in the workplace
  • Anyone who wants to learn how to handle conflict in a constructive manner
  • Students who want to develop their conflict resolution skills
  • Individuals who want to improve their personal relationships

Career path

  • Conflict Resolution Specialist – £28,000 to £45,000 per year
  • Human Resources Manager – £30,000 to £50,000 per year
  • Organisational Development Advisor – £32,000 to £55,000 per year
  • Team Leader / Manager – £27,000 to £45,000 per year
  • Business Consultant – £35,000 to £60,000 per year
  • Executive Leadership Roles – £40,000 to £70,000 per year

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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