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Conflict management courses in Scotland

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Learn How to Provide Customer Service and Develop Sales Plan Today, there are no shortages of opportunities for skilled salespeople. In good times or bad, companies never stop looking for sales representatives that can help them meet their financial goals. If you've always dr read more

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Master the Essentials of Project Management In this six-week Certificate in Project Management Fundamentals Online Course, an experienced Project Management Professional will help you master the essentials of project management. You'll become an indispensable member of your p read more

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Learn Teaching Techniques That Will Turn your Students into Active Learners and Set Them Up for Success First, we’ll explore the unique needs and motivations of adult students and find out just what they’re expecting from your class. After that, we’ll examine your students’ d read more

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Explore important insights into the signs of violence Every year across the globe, millions of individuals are affected by violence. In addition to the tremendous physical and emotional toll, violence has substantial medical, societal, and environmental costs, and particularl read more

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Learn Creativity and Imagination To Challenge Students Creativity will abound in your classroom as you tap your students' hidden talents. With this Certificate in The Creative Classroom Online Course, learn how to use creativity to teach reading, writing, visual arts, perfo read more

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Professional Project Management - CPD Accredited

Exam Included . CPD Accredited Qualification . Lifetime access . Immediate Result

Course Gate
£24 £175
Save 86% - Ends soon
CPD
  • Online
  • Self-paced
  • Tutor support
  • Exam included

Professional Project Management is accredited by CPD and suitable for anyone aspiring to or already working in this field or simply want to learn deeper into professional Project Management. To make this Professional Project Management course more accessible for you, we read more

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  • 1 Hour · Self-paced
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Managing Conflict

Verrolyne Training
£10 £18
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CPD
  • Online
  • 1 Hour · Self-paced

This online Managing Conflict course is aimed at all staff. This e-learning conflict management course raises participants understanding of the background to conflict and the contribution they can make to managing conflict effectively. This course will provide candidates with read more

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  • 90 Days · Self-paced
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Personal Development Bundle

Online training package featuring 8 essential personal development courses

The Knowledge Academy
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  • Online
  • 90 Days · Self-paced
  • Tutor support

This huge soft skills course bundle includes 8 courses. You will receive communication skills, introduction to management, leadership skills, presentation skills, time management, assertiveness skills, customer service skills and negotiation skills. Enquire and purchase this read more

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How To Manage Staff With Challenging Behavior

Skill Success
£29 £157
Save 82% - Ends tomorrow
  • Online
  • Self-paced
  • Tutor support
  • Certificate of completion

This course includes lifetime access so you can complete the course at your own speed. In this course, you will be able to learn how to identify helpful and unhelpful norms in their teams, how to develop positive norms to prevent challenging behavior, different types of chall read more

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  • 8 Hours · Self-paced
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  • Exam included
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Mandatory Training For Dentists & Orthodontists – 30 CPD Accredited E-Learning Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

LearnPac Systems
£33.99 £49.99
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CPD
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory Training For Dentists & Orthodontists – 30 CPD Accredited E-Learning Courses – Skills for Health CSTF Aligned Welcome to LearnPac's online mandatory training course package for dentists and orthodontists. This online mandatory training package was developed to m read more

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  • 8 Hours · Self-paced
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  • Exam included
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Mandatory Training For Doctors – 30 Online CPD Accredited & GMC Compliant Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

LearnPac Systems
£33.99 £49.99
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CPD
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory Training For Doctors – 30 CPD Accredited E-Learning Courses – GMC Compliant & Skills for Health CSTF Aligned Welcome to LearnPac's online CSTF aligned online mandatory training for doctors. This mandatory training for doctors e-learning course package was develo read more

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  • 8 Hours · Self-paced
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Mandatory Training For Allied Health Professionals - 30 CPD Accredited E-Learning Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

LearnPac Systems
£33.99 £49.99
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CPD
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory Training For Allied Health Professionals (AHPs) – 30 CPD Accredited E-Learning Courses – CQC & Skills for Health CSTF Aligned Welcome to LearnPac's online CSTF aligned mandatory training courses for AHPs. This mandatory training e-learning course package was dev read more

  • Online
  • 8 Hours · Self-paced
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Mandatory Training For Agency Workers - 30 Online CPD Accredited & GMC Compliant Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

LearnPac Systems
£33.99 £49.99
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CPD
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory Training For Agency Workers – 30 CPD Accredited E-Learning Courses – GMC Compliant & Skills for Health CSTF Aligned Welcome to LearnPac's online mandatory training course package for agency workers. This candidate mandatory training e-learning course package was read more

  • Online
  • 40 Hours · Self-paced
  • Exam included
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Level 4 Diploma in Customer Service with Official Certification

Accredited by ABC Awards | Endorsed Certificate | Certified Unit Summery

Global Edulink
£149 £469
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Professional
  • Online
  • 40 Hours · Self-paced
  • Exam included

Level 4 Diploma in Customer Service with Official Certification This course is endorsed under ABC Awards and Certa Awards Quality Licence Scheme. Every business needs outstanding customer support to thrive. The Diploma in Customer Service – Level 4 course will teach learner read more

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  • 6 Hours · Self-paced
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Skills for Health CSTF Aligned Mandatory & Statutory Training Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

MHC Training Solutions
£29.99 £49.99
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CPD
  • Online
  • 6 Hours · Self-paced
  • Tutor support
  • Exam included

Study method - Online, self-paced (6-12 study hours) Course format - Online (24/7 access), modular Course Duration - Part-time (1 year access) Qualification - Certificate of completion Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones Awarded read more

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All in One Day Mandatory Training – 30 CPD Accredited CSTF Aligned E-Learning Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

MHC Training Solutions
£29.99 £49.99
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CPD
  • Online
  • Self-paced
  • Tutor support
  • Exam included

All in One Day Mandatory Training – 30 CPD Accredited CSTF Aligned E-Learning Courses Welcome to MHC Training Solutions' all in one day mandatory training courses online package for healthcare and social care providers. This all in one day online mandatory training courses pa read more

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  • 1 Hour · Self-paced
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Conflict Resolution

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

This session provides an introduction to the Conflict Resolution course. In this session you will see why it is so important to be able to diffuse conflict that sometimes occurs in healthcare settings. By the end of this session you will be able to: Explain why it is impo read more

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  • 1 Hour · Self-paced
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Primary Care Conflict Resolution (CSTF Aligned)

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

This session provides an introduction to the Conflict Resolution course. In this session you will see why it is so important to be able to diffuse conflict that sometimes occurs in healthcare settings. By the end of this session you will be able to: Explain why it is impo read more

  • Online
  • 6 Hours · Self-paced
  • Tutor support
  • Exam included
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Candidate Mandatory Training - 12 CPD Accredited CSTF Aligned E-Learning Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

MHC Training Solutions
£29.99 £49.99
Save 40%
CPD
  • Online
  • 6 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory training is a compulsory requirement that places responsibility on doctors, nursing and care staff to keep up to date with regulatory guidelines and work in a safe manner. Online mandatory training courses are designed to support the traditional classroom training an read more

  • Online
  • 8 Hours · Self-paced
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  • Exam included
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Candidate Mandatory Training - 15 CPD Accredited CSTF Aligned E-Learning Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

MHC Training Solutions
£29.99 £49.99
Save 40%
CPD
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory training is a compulsory requirement that places responsibility on doctors, nursing and care staff to keep up to date with regulatory guidelines and work in a safe manner. Online mandatory training courses are designed to support the traditional classroom training an read more

  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included
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Candidate Mandatory Training | 20 CPD Courses | Online Training Package

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

MHC Training Solutions
£29.99 £49.99
Save 40%
CPD
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory training is a compulsory requirement that places responsibility on doctors, nursing and care staff to keep up to date with regulatory guidelines and work in a safe manner. Online mandatory training courses are designed to support the traditional classroom training an read more

  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included
Save

Candidate Mandatory Training | 24 CPD Accredited Courses | Online Training Package

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

MHC Training Solutions
£29.99 £49.99
Save 40%
CPD
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory training is a compulsory requirement that places responsibility on doctors, nursing and care staff to keep up to date with regulatory guidelines and work in a safe manner. Online mandatory training courses are designed to support the traditional classroom training an read more

  • Online
  • 1 Hour · Self-paced
  • Tutor support
  • Exam included
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Care Certificate Standard 3 - Duty of Care – Online Training Course – CPD Certified

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

MHC Training Solutions
£10 £14.99
Save 33%
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support
  • Exam included

Care Certificate Standard 3 - Duty of Care – Online Training Course – CPD Certified The Care Certificate aims to equip health and social care support workers with the knowledge and skills which they need to provide safe, compassionate care. Employers are expected to implement read more

  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included
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Mandatory Training For Residential & Nursing Home Care Staff - 30 CPD E-Learning Courses

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

LearnPac Systems
£33.99 £49.99
Save 32%
CPD
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Exam included

Mandatory Training For Residential & Nursing Home Care Staff – 30 CPD Accredited E-Learning Courses – CQC Compliant & NMC Revalidation Welcome to LearnPac's online CSTF aligned online mandatory training for residential and nursing home care staff. This mandatory train read more

  • Classroom
  • 4 Days · Part-time
  • Nottingham
  • Tutor support
  • Exam included
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ILM Level 2 Award in Leadership & Team Skills 'Commencing 18th March 2020

Classroom based course with study materials, tutor support and assessments included

Challenge Training and Consultancy Limited
£780
Professional
  • Classroom
  • 4 Days · Part-time
  • Nottingham
  • Tutor support
  • Exam included

Four day course delivered at one day every 2 to 3 weeks. Participants for this nationally recognised qualification should be in a supervisory or team leader role or be an aspiring team leader/ supervisor. The course brings tangible benefits to the participants and to their or read more

  • Classroom
  • 9 Days · Part-time
  • Nottingham
  • Tutor support
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ILM Level 3 Certificate in Leadership & Management ' Commences 17th Mar 2020

Classroom based course with study materials, tutor support and assessments included

Challenge Training and Consultancy Limited
£1,674
Professional
Regulated
  • Classroom
  • 9 Days · Part-time
  • Nottingham
  • Tutor support

9 days delivered in one day modules approximately 3 to 4 weeks apart. Course dates : 17th March, 31st March, 21st April, 12th May, 2nd June, 23rd June, 14th July, 28th July, 18th August 2020 A course for supervisors and junior managers which brings tangible benefits to th read more

  • Classroom
  • 2 Days · Part-time
  • Nottingham
  • Tutor support
  • Certificate of completion
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The Effective Team Leader Course - 27th & 28th April 2020

Classroom based course with study materials and tutor support

Challenge Training and Consultancy Limited
£474
  • Classroom
  • 2 Days · Part-time
  • Nottingham
  • Tutor support
  • Certificate of completion

For new or existing team leaders or supervisors seeking a working knowledge of good practice techniques in managing and getting the best from staff. To provide an opportunity for delegates to consider the key areas of good management practice and to identify areas to develop read more

  • Classroom
  • 1 Day · Part-time
  • Nottingham
  • Certificate of completion
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Handling Difficult Situations & People 9th March 2020

Classroom based course with study materials and tutor support

Challenge Training and Consultancy Limited
£264
  • Classroom
  • 1 Day · Part-time
  • Nottingham
  • Certificate of completion

Overview The course is for any manager or individual who comes into conflict situations with others, or is required to diffuse difficult situations.

  • Classroom
  • 5 Days · Full-time
  • Wolverhampton
  • Tutor support
  • Exam included
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SIA Door Supervisor course

Classroom based course with study materials, tutor support and final exam included

Saints Training
£230
Professional
Regulated
CPD
  • Classroom
  • 5 Days · Full-time
  • Wolverhampton
  • Tutor support
  • Exam included

Security careers involve protecting property and the public from harm and illicit activity. Security professionals work in prisons, jails, businesses, retail stores, government buildings, office buildings, airports, banks, casinos and other establishments.

  • Classroom
  • 2 Days · Full-time
  • Birmingham + 2 other locations
  • Certificate of completion (additional cost)
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Secretary/PA Training

Classroom based course including manual and Certificate of Attendance

Taylor Mason
£599 (VAT exempt)
  • Classroom
  • 2 Days · Full-time
  • Birmingham + 2 other locations
  • Certificate of completion (additional cost)

Secretary / PA Development During this two day course you will develop a learning based action plan to take back to your workplace ensuring that you can put the learning in to action as soon as you are back at your desk. The knowledge and practical skills you will learn inc read more

  • Classroom
  • 1 Day · Full-time
  • Birmingham
  • Tutor support
  • Certificate of completion
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Handling Difficult Conversation (Birmingham)

Classroom or On-site; Tutor support with adequate resource materials; Career enhancement

Acudemy
£240
  • Classroom
  • 1 Day · Full-time
  • Birmingham
  • Tutor support
  • Certificate of completion

For a manager, it could be tackling problem behaviour (e.g. under-performance, bullying, persistent lateness); to breaking bad news (e.g. redundancies, no pay rises); to talking to a team member about potentially uncomfortable issues (eg. poor personal hygiene or irritating pe read more

  • Classroom
  • 1 Day · Full-time
  • Rugby
  • Tutor support
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Conflict Management and Managing Grievances

This course explores the causes of conflict at work and gives you the confidence to manage grievances correctly.

AHR Consultants
£236.52 £262.80
Save 10%
CPD
  • Classroom
  • 1 Day · Full-time
  • Rugby
  • Tutor support

This one day course held in Rugby is aimed at mangers and team leaders. It will enable you to recognise conflict in the workplace, have strategies to address various scenarios and know when to implement formal grievance procedures. By the end of the course you will be able to read more

  • Classroom
  • 4 Days · Part-time
  • Northampton
  • Tutor support
  • Exam included
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  • Classroom
  • 4 Days · Part-time
  • Northampton
  • Tutor support
  • Exam included

Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualification before applying for a licence.

  • Classroom
  • 3 Days · Part-time
  • Northampton
  • Tutor support
  • Exam included
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Level 2 Award for Working as a Security Officer within the Private Security Industry (RQF)

Classroom based course with study materials, tutor support and final exam included.

The UK Training
£175
Professional
  • Classroom
  • 3 Days · Part-time
  • Northampton
  • Tutor support
  • Exam included

Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualification before applying for a licence.

  • Classroom
  • 1 Day · Part-time
  • Northampton
  • Tutor support
  • Exam included
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  • Classroom
  • 1 Day · Part-time
  • Northampton
  • Tutor support
  • Exam included

This accredited qualification meets the requirements of anyone with a customer-facing role who deals with service users or the general public. It is also relevant to those who would like a better understanding of the prevention of conflict, giving them more confidence in deali read more

  • Classroom
  • 2 Days · Full-time
  • Carmarthen + 3 other locations
  • Tutor support
  • Certificate of completion
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Core Skills for Managers

Perfect for New Managers, Team Managers and Middle Managers

TSW Training Ltd
£478
  • Classroom
  • 2 Days · Full-time
  • Carmarthen + 3 other locations
  • Tutor support
  • Certificate of completion

This course aims to provide practicing or potential first line managers the foundation for their formal development in this role. This qualification will help participants to develop their management skills and assist them in gaining the knowledge and understanding required at read more

  • Classroom
  • 4 Days · Full-time
  • Bridgend, Mid Glamorgan
  • Tutor support
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ILM Level 5 Award in Leadership and Management

Classroom based course with study materials and tutor support included

TSW Training Ltd
£1,314
Professional
  • Classroom
  • 4 Days · Full-time
  • Bridgend, Mid Glamorgan
  • Tutor support

The ILM Level 5 Award is a very practical course, run in South Wales, consisting of just 3.5 workshop days plus a half-day tutorial focussed on the successful completion of two work-based assignments. This qualification is designed for project managers, department heads, an read more

  • Classroom
  • 2 Days · Full-time
  • Bridgend, Mid Glamorgan
  • Tutor support
  • Certificate of completion
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HR Skills for Managers

TSW Training Ltd
£478
  • Classroom
  • 2 Days · Full-time
  • Bridgend, Mid Glamorgan
  • Tutor support
  • Certificate of completion

With operational managers, supervisors and team leaders having ever increasing levels of involvement in HR related activity it is critical that they fully understand how to apply HR policies and procedures and operate within best practice and comply with legislation. Clear and read more

Green Man Security Training
  • Classroom
  • 4 Days · Full-time
  • North London
  • Tutor support
  • Exam included
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Door Supervisor

Green Man Security Training
£190
Professional
  • Classroom
  • 4 Days · Full-time
  • North London
  • Tutor support
  • Exam included

This course allows you to get your SIA licence to work as a Door Supervisor or Security Officer. Green Man Training has been running courses in White Hart Lane since 2005. Our trainers are all experienced, successful and each has between 10 and 30 years teaching and training read more

  • Classroom + online
  • 4 Days · Full-time
  • North London + 7 other locations
  • Tutor support
  • Exam included
Save

SIA Level 2 Door Supervisor Course + First Aid Training

Fully Accredited & SIA Approved Qualification

SWBM Academy Ltd
£240
Professional
Regulated
  • Classroom + online
  • 4 Days · Full-time
  • North London + 7 other locations
  • Tutor support
  • Exam included

Level 2 Door Supervisor courses are run on weekly basis in all our centres, Thursday to Sunday / from 09:00 to 18:00. Week ending 24th Nov 2019 is the last one (for individual bookings) for Door supervisor courses in 2019 (Business customers can book any time). We will resume read more

  • Classroom
  • 3 Hours · Part-time
  • Loughton, Essex
  • Tutor support
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Managing Challenging Behaviour - Positive Behaviour Management & De-escalation Techniques

3 Hour Workshop Led By A Very Experienced Team Teach Trained Senior Leader

Active Recruitment Ltd
£150 £199
Save 25%
  • Classroom
  • 3 Hours · Part-time
  • Loughton, Essex
  • Tutor support

“Managing challenging behaviour” - Positive Behaviour Management and De-escalation Techniques. This workshop is carried out by a highly experienced, 'Team Teach' trained senior leader having worked in education for over 20 years and currently working as an Interim Head at a read more

  • Classroom
  • 1 Day · Full-time
  • Central London
  • Tutor support
  • Certificate of completion
Save

Handling Difficult Conversation (London)

Classroom or On-site; Tutor support with adequate resource materials; Career enhancement

Acudemy
£240
  • Classroom
  • 1 Day · Full-time
  • Central London
  • Tutor support
  • Certificate of completion

For a manager, it could be tackling problem behaviour (e.g. under-performance, bullying, persistent lateness); to breaking bad news (e.g. redundancies, no pay rises); to talking to a team member about potentially uncomfortable issues (eg. poor personal hygiene or irritating pe read more

  • Classroom
  • 5 Days · Full-time
  • Central London
  • Tutor support
  • Certificate of completion
Save
  • Classroom
  • 5 Days · Full-time
  • Central London
  • Tutor support
  • Certificate of completion

Target Audience Advanced Management Course is designed to improve your skills in every area -Mental, Emotional and Practical. Whilst we have a set list of modules to be delivered, each course is at the same time personal. It starts with your own MEP assessment, and by the end read more

  • Classroom
  • 1 Day · Part-time
  • East London
  • Tutor support
  • Certificate of completion
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Mindful Leadership

Improve your ability to communicate

Results Driven Group
£588
  • Classroom
  • 1 Day · Part-time
  • East London
  • Tutor support
  • Certificate of completion

Mindfulness is about actively paying attention to what is actually happening in the moment, in order to respond with integrity and remain focused on our strategic results. This enhances our ability to succeed in today’s ever more dynamic and complex world. People who practise read more

  • Classroom
  • 1 Day · Part-time
  • Central London
  • Tutor support
  • Certificate of completion
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  • Classroom
  • 1 Day · Part-time
  • Central London
  • Tutor support
  • Certificate of completion

Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques f read more

  • Classroom
  • 1 Day · Part-time
  • Central London
  • Certificate of completion
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  • Classroom
  • 1 Day · Part-time
  • Central London
  • Certificate of completion

Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of th read more

  • Classroom
  • 3 Days · Part-time
  • Central London
  • Tutor support
  • Certificate of completion
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  • Classroom
  • 3 Days · Part-time
  • Central London
  • Tutor support
  • Certificate of completion

This comprehensive and highly interactive three day programme has been designed specifically to provide experienced middle managers with the skills and tools necessary to achieve improvements in productivity and performance through people. It also addresses key topical managem read more

  • Classroom
  • 1 Day · Part-time
  • Central London
  • Tutor support
  • Certificate of completion
Save
  • Classroom
  • 1 Day · Part-time
  • Central London
  • Tutor support
  • Certificate of completion

It is not positional, but personal power that really matters. Positive influencing skills is designed specifically to help you develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also fo read more

  • Classroom
  • 2 Days · Part-time
  • Central London
  • Tutor support
  • Certificate of completion
Save
  • Classroom
  • 2 Days · Part-time
  • Central London
  • Tutor support
  • Certificate of completion

Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibil read more

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