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Conflict management courses

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  • Classroom
  • Full-time
  • City of London + 1 other locations
  • Classroom
  • Full-time
  • City of London + 1 other locations

We will all encounter unreasonable behaviour or a 'difficult' colleague at some point. Often this behaviour has no real effect on us, but we can find it uncomfortable to observe. Sometimes though, it can cause us real difficulty and make our working lives unpleasant. In this fascinatin read more

  • Online
  • 1 Hour · Self-paced
  • Tutor support

Conflict Resolution (NHS & Health & Social Care) Certificate & Exam Included

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

This Conflict Resolution course provides an introduction to being able to recognise conflict, as well as resolve it in the correct manner. Learning Outcomes: Upon completion of the course, you will be able to; • Know the difference between a verbal attack and a non-verbal attack • Id read more

  • Online
  • 4 Hours · Self-paced

Restraint Awareness Online Training Course

24x7 Online Unlimited Access For 12 Months

Learning 247
£17.95 £24.95
Save 28% - Ends soon
CPD
  • Online
  • 4 Hours · Self-paced

Restraint is a specialist course covering terminology, legal requirements and techniques used to prevent and de-escalate aggressive behaviour. The aim of this course is to enable the readers to familiarise themselves with relevant terminology, and both theory and practical application read more

  • Classroom
  • 1 Day · Full-time
  • Central London
  • Tutor support
  • Certificate of completion

Introduction to Mediation

Provides an understanding of the general principles of mediation

Chartered Institute of Arbitrators
£396
  • Classroom
  • 1 Day · Full-time
  • Central London
  • Tutor support
  • Certificate of completion

This course aims to provide an understanding of the general principles of mediation and its relationship to other dispute resolution processes. The course will provide candidates with an introduction to the legal position of, and good practice and procedure in, mediation. Candidates w read more

  • Classroom
  • 1 Day · Full-time
  • Central London
  • Tutor support
  • Certificate of completion

Introduction to Alternative Dispute Resolution (ADR)

Provides a general understanding of the various methods of dispute resolution

Chartered Institute of Arbitrators
£396
  • Classroom
  • 1 Day · Full-time
  • Central London
  • Tutor support
  • Certificate of completion

This course aims to provide a general understanding of the various methods of dispute resolution which are alternatives to court proceedings, known as Alternative Dispute Resolution (ADR). ADR is made of a number of methods all designed to settle disputes without involving the courts a read more

  • Classroom
  • 1 Day · Full-time
  • City of London
  • Tutor support

Handling difficult people and situations: essential tools (CPD accredited)

CPD accredited

Centre for Strategy and Communication Ltd
£569
CPD
  • Classroom
  • 1 Day · Full-time
  • City of London
  • Tutor support

Many of us face difficult encounters with employees or colleagues which, if not handled properly, can have serious repercussions for the whole staff team. This conflict resolution course will equip you with tools and techniques for dealing with different types of situation, giving you t read more

  • Classroom
  • Part-time
  • City of London + 5 other locations

Managing Difficult Staffing Situations

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • City of London + 5 other locations

Managing Difficult Staffing Situations - Overview This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give delegates the confidence to manage day-to-day poor performance and behavioural problems within thei read more

  • Classroom
  • 3 Months · Part-time
  • Central London
  • Tutor support
  • Certificate of completion (additional cost)

Construction Adjudication - Law Practice and Procedure

provides students with an in-depth knowledge and understanding of the law and principles of construction adjudication

Chartered Institute of Arbitrators
£1,320
  • Classroom
  • 3 Months · Part-time
  • Central London
  • Tutor support
  • Certificate of completion (additional cost)

The aim of this course is to provide students with an in-depth knowledge and understanding of the law and principles of construction adjudication. Module 3 will cover decision making, drafting and evidence. The course is suitable for people who are interested in adjudication as advisors read more

  • Classroom
  • 1 Day · Part-time
  • Central London
  • Tutor support
  • Certificate of completion (additional cost)

Introduction to Domestic Arbitration

Provides a general understanding of the principles of domestic arbitration

Chartered Institute of Arbitrators
£396
  • Classroom
  • 1 Day · Part-time
  • Central London
  • Tutor support
  • Certificate of completion (additional cost)

To provide an understanding of the general principles of domestic (i.e. non-international) arbitration and its relationship to other dispute resolution processes. The course will provide candidates with an introduction to the legal framework of, and good practice and procedure in, domes read more

  • Classroom
  • 1 Day · Part-time
  • Central London
  • Tutor support
  • Certificate of completion (additional cost)

Introduction to Construction Adjudication

Provides an understanding of the general principles of Construction Adjudication

Chartered Institute of Arbitrators
£396
  • Classroom
  • 1 Day · Part-time
  • Central London
  • Tutor support
  • Certificate of completion (additional cost)

To provide an understanding of the general principles of Construction Adjudication and its relationship to other dispute resolution processes. The course will provide candidates with an introduction to the legal framework of, and good practice and procedure in Construction Adjudication. read more

  • Online
  • 6 Hours · Self-paced
  • Tutor support
  • Online
  • 6 Hours · Self-paced
  • Tutor support

Certificate in Anger Management - Online CPD Accredited Training Course Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of o read more

  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Team Management and Communication Course

Discover why teams fail, how you can prevent this and make them achieve better results!

London School of Business and Communication
£68
CPD
  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Stop doing everything all by yourself and discover how you can easily get the most out of your team! Regardless of your team size, its purpose is always the same: to achieve its goals. The experience of the managers with whom we’ve worked on designing this online course proved that many read more

  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Management Masterclass

Find out how you can unleash your potential and what steps you need to take in order to become a successful manager!

London School of Business and Communication
£233
CPD
  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Have you ever thought about what stands in your way to achieve what you’ve always wanted? We always impose our own limits when we tell ourselves that we are too fat, to short, too dumb, too shy, to poor or too lazy to accomplish something important. Management means firstly to rule yours read more

  • Online
  • 1 Hour · Self-paced
  • Tutor support
  • Exam included

Preventing Radicalisation

1 Hour Accredited CPD Course

Active Recruitment Ltd
£10 £19
Save 47% - Ends soon
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support
  • Exam included

This course has been specifically designed to help learners identify indicators of radicalisation, along with providing familiarisation of strategies designed to prevent radicalisation. This module will help you learn effective management in Preventing Radicalisation, taking approximate read more

  • Online
  • 1 Hour · Self-paced

Complaints Handling Training Course| CPD certified

Ad Vitam Learning
£30.99 £75
Save 59%
CPD
  • Online
  • 1 Hour · Self-paced

Welcome to Ad Vitam Learning's complaints handling training course. This complaints handling e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF), the Care Quality Commission (CQC) and various other re read more

  • Online
  • 2 Hours · Self-paced
  • Tutor support
  • Exam included

Bullying and Harassment at Work Level 2 – Online Training Course – CPD Accredited

Instant access | UK CPD accredited | Includes assessment & certificate | Instant certificate download

Mandatory Compliance
£10 £19.99
Save 50%
CPD
  • Online
  • 2 Hours · Self-paced
  • Tutor support
  • Exam included

Bullying and Harassment at Work Level 2 – CPD Certified - Online Training Course. Welcome to Mandatory Compliance's online Bullying and Harassment at Work training course. Our workplace bullying and harassment at training courses are developed in line with the latest UK legislation and read more

  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Advanced Management Skills Course

Discover how to deal with difficult issues, ensuring the stability, the growth and the survival of the company you run!

London School of Business and Communication
£90
CPD
  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Who said that being a manager is an easy job? Discover though how you can make it easier mastering 5 Advanced Management Skills : 1. Take decisions 2. Solve conflicts 3. Manage the change 4. Make the business plan 5. Apply management strategies. As you’ve already known, management is m read more

  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Advanced Management Strategies Course

Discover how you can successfully implement the most effective management strategies with immediate results!

London School of Business and Communication
£90
CPD
  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Find out the 2 most important reasons why many businesses fail and how you can easily avoid it! We know that management is more than organizing time, making decisions and working with people. Skillful managers are also able to smoothly implement changes within the company they lead and t read more

  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Business Management Essentials Course

Discover the most well-set management system that you can apply with immediate results!

London School of Business and Communication
£90
CPD
  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Discover the ultimate insider secrets about time management, taking decisions and working with people! We all want to have enough time to accomplish what we’ve put in our mind, to take good decisions without postponing and work smoothly with the people around us. The vast experience of read more

  • Online
  • 10 Hours · Self-paced
  • Tutor support
  • Exam included

Issues Management and Public Affairs

Management Issues Management and Public Affairs - Special Offer

CPD Courses
£10 £120
Save 92% - Ends soon
CPD
  • Online
  • 10 Hours · Self-paced
  • Tutor support
  • Exam included

Issues Management and Public Affairs Successful PR is built upon the management of a variety of key issues. Issues that could affect the reputation of the organisation both positively and negatively. It’s how these issues are identified, prioritised and handled that determines the ef read more

  • Online
  • 10 Hours · Self-paced
  • Tutor support
  • Exam included

Role of Communication Skills in Anger Management

Management Role of Communication Skills in Anger Management - Special Offer

CPD Courses
£10 £120
Save 92% - Ends soon
CPD
  • Online
  • 10 Hours · Self-paced
  • Tutor support
  • Exam included

Role of Communication Skills in Anger Management Anger is a perfectly normal and inevitable emotional state that every human being experiences. Though typically considered to be a ‘negative’ emotion, it is the way in which anger is handled that dictates the outcome. Approached proactiv read more

  • Classroom
  • Full-time
  • City of London
  • Tutor support

Handling difficult people and situations: extending your skills and confidence

Centre for Strategy and Communication Ltd
£956 £1,063
Save 10%
  • Classroom
  • Full-time
  • City of London
  • Tutor support

Whether it's disciplining a colleague or handling a sensitive issue, we all face difficult communications challenges in the workplace. They are unpleasant, stressful and can be very emotionally draining. It's awful when it's a customer but can be even worse when it's a team member or ma read more

  • Online
  • 125 Hours · Self-paced
  • Tutor support
  • Exam included

Anger Management Course

Anger Management Level 2 Endorsed by ABC Awards Assignment Based Course

Brentwood Open learning College
£10 £340
Save 97% - Ends soon
Professional
  • Online
  • 125 Hours · Self-paced
  • Tutor support
  • Exam included

Anger Management Course Endorsed Certificate from Certificate of Achievement.Anger Management Course is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that Anger Management productively is something few individuals, read more

  • Online
  • 125 Hours · Self-paced
  • Tutor support
  • Exam included

Anger Management

Anger Management Endorsed by ABC Awards Assignment Based Course

Brentwood Open learning College
£10 £340
Save 97% - Ends soon
Professional
  • Online
  • 125 Hours · Self-paced
  • Tutor support
  • Exam included

Anger Management Level 2 Endorsed Certificate from Certificate of Achievement is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that Anger Management productively is something few individuals, organizations, and so read more

  • Classroom
  • Part-time
  • Bristol + 7 other locations

Understanding Discipline and Grievance

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Bristol + 7 other locations

Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it helps to keep staff motivated, done incorrectly it creates an unhelpful atmosphere and company culture, as well as potentially costing a company money in tribu read more