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Conflict Management Training
Career Education

Massive Savings !! PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support

Summary

Price
£21 inc VAT
Study method
Online, On Demand 
Course format
Reading material - PDF
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Conflict management training equips participants with essential strategies to identify, address, and resolve disagreements efficiently. Conflict management is a critical skill for maintaining productive relationships and fostering a collaborative environment. This training covers key principles of management, communication, negotiation, and emotional intelligence, all tailored to improve conflict management outcomes. Through practical frameworks and proven methods, participants will gain the knowledge to navigate disputes confidently and implement management solutions effectively.

This conflict management course emphasises understanding the sources of conflict, recognising patterns in behaviour, and applying management strategies to reduce tension. By integrating conflict management into everyday processes, participants can enhance team dynamics, improve decision-making, and promote a culture of proactive management.

Key takeaways include:

  • Understanding conflict management frameworks and techniques

  • Developing strategies for effective conflict resolution

  • Applying negotiation and mediation skills for management

  • Recognising and addressing various types of conflicts

  • Integrating conflict management into broader organisational management

What You Gain Through Taking This From Career Education

  • A FREE PDF Certificate immediately after completion from reed
  • Access to the course resources for life
  • Complete tutor support is provided
  • Simple to understand and are taught by professionals
  • 24/7 Email and live chat assistance and guidance
  • Freedom to use any device, i.e. computer, tablet, or mobile phone, to access the course on your own schedule

Certificates

Curriculum

This course contains

Format: 13 PDFs and 1 Assessment

Duration: 0h and 38m

    • 1: Module 1_ What is Conflict_ 03:00
    • 2: Module 2_ Proper Communication 03:00
    • 3: Module 3_ Styles of Conflict 04:00
    • 4: Module 4_ Problem-Solving 03:00
    • 5: Module 5_ Negotiation 03:00
    • 6: Module 6_ Mediation 04:00
    • 7: Module 7_ How to Manage Emotions 04:00
    • 8: Module 8_ Conflict in the Team 04:00
    • 9: Module 9_ Conflict in the Organisation 04:00
    • 10: Module 10_ Practical Application 03:00
    • 11: Assessment -

    • 12: Assignment Conflict Management Training -418460 01:00

    • 13: Claim Your Certificate for Conflict Management Training - 418460 01:00

    • 14: Review Request for Conflict Management Training- 418460 01:00

Description

Conflict management training offers a comprehensive exploration of conflict management techniques applicable across various organisational and professional contexts. The course begins by examining the foundations of conflict management and management theory, helping participants develop a structured approach to resolving disagreements. Participants will learn the role of effective communication in conflict management, strategies for negotiation, and methods to handle high-stress situations with confidence.

The course also delves into practical management frameworks that enable participants to assess conflict, identify the best resolution methods, and implement management practices that ensure long-term success. Key aspects include understanding different types of conflict, evaluating the impact of conflict on team dynamics, and applying management strategies to minimise disruption. Conflict management is presented as an essential management skill for leaders, managers, and professionals seeking to enhance their ability to maintain harmony while achieving organisational objectives.

Key takeaways from this conflict management course include recognising conflict early, applying proven management techniques, improving negotiation outcomes, reducing workplace tension, and strengthening overall management capability. By the end, participants will have a clear understanding of conflict management processes and management strategies that can be applied across multiple professional scenarios.

Certification

The free e-certificate will be instantly available to download for every student who completes the course successfully.

Who is this course for?

    • Professionals seeking to improve conflict management skills within teams

    • Managers and supervisors responsible for team oversight and management

    • HR personnel involved in employee relations and conflict management

    • Leaders aiming to strengthen management and decision-making capabilities

    • Project coordinators managing collaborative work environments

    • Employees aspiring to develop negotiation and management competencies

    • Professionals handling client or stakeholder disagreements

    • Individuals interested in enhancing management approaches to workplace conflict

Requirements

There are no official entry requirements for the Conflict management, and it is available to all students.

Career path

    • Team Leader – £35,000 per year

    • Human Resources Officer – £32,000 per year

    • Project Manager – £40,000 per year

    • Operations Manager – £45,000 per year

    • Employee Relations Specialist – £33,000 per year

    • Conflict Resolution Consultant – £38,000 per year

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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