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Conflict Management Training
Skills Boost

CPD Accredited | 2 in 1 Combo Bundle | Free e-Certificate | 24/7 Tutor Support | Money Back Guarantee | Ongoing Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
2.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Conflict Management Training (included in price)
Additional info
  • Tutor is available to students

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Overview

Conflict Management Training

  • [2025 Updated Course]
  • 14 Day Money Back Guarantee

Equip yourself with essential skills to handle disputes and maintain positive relationships with our Conflict Management Training. This course is designed for professionals, managers, team leaders, and HR personnel who want to confidently address and resolve conflicts in the workplace and beyond.

Through this training, you’ll learn effective conflict resolution techniques, negotiation strategies, and mediation skills. You will gain an understanding of emotional intelligence, communication skills, and how to manage difficult behaviours to prevent escalation.

The course also covers identifying conflict triggers, cultural sensitivity, legal and ethical considerations, and fostering collaboration within teams. Conflict management is crucial for maintaining productivity, reducing stress, and creating a harmonious work environment.

Develop the confidence and practical skills needed to resolve disputes and promote teamwork with our Conflict Management Training.

Bundle Courses with this Conflict Management Training course

  1. Conflict Management: Conflict Management Training
  2. Conflict Management: Level 2 Business Management

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPD Accredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

Assessment details

Conflict Management Training

Included in course price

Curriculum

4
sections
12
lectures
2h 49m
total

    • 1: Your Journey Begins with Skills Boost 01:14

    • 2: Module 1 Conflict Prevention and Control 13:00
    • 3: Module 2 Handling the Emotional Components of Conflict 21:00
    • 4: Module 3 Collaborative Problem Solving Seeking an Elegant Solution 36:00
    • 5: Module 4 Three Essentials for Effective Communication 21:00

    • 6: Module 1 Basic Concepts of Business Management 14:00
    • 7: Module 2 Basics of Human Resource Management 15:00
    • 8: Module 3 Basics of Customer Relationship Management 17:00
    • 9: Module 4 Basics of Performance Management 08:00
    • 10: Module 5 Basics of Risk Management 16:00

    • 11: Final Assessment 04:00
    • 12: Get Your CPD Accredited Certificate [Optional] 02:00

Course media

Description

Conflict Management Training

Our Conflict Management Training provides practical techniques to identify, manage, and resolve conflicts effectively. Learn negotiation, mediation, and communication strategies to handle difficult behaviours and prevent conflict escalation.

The course includes emotional intelligence development, cultural awareness, and understanding legal and ethical aspects of conflict. Delivered online, it suits professionals and managers seeking to improve workplace relationships.

On completion, you’ll receive a PDF certificate recognised across industries.

Certificate of Achievement for the Conflict Management Training Course

Upon successful completion of the Conflict Management Training, you will be awarded a Certificate of Achievement. You’ll be pleased to know that this official Conflict Management Training certificate is available as a FREE downloadable PDF to showcase your expertise.

Who is this course for?

Conflict Management Training

Ideal for managers, HR staff, team leaders, social care workers, and professionals responsible for managing workplace conflict and improving team dynamics.

Requirements

Conflict Management Training

Anyone who is interested in Conflict Management Training is welcome to enrol in this Conflict Management Training course.

Career path

Conflict Management Training

Graduates can pursue roles such as HR officer, team leader, mediator, or conflict resolution specialist in various sectors.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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