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Conflict Management Level 2
Skills Boost

CPD Accredited | Free PDF Certificate | 100% Pass Rate | Money Back Guarantee | Lifetime Access | 24/7 Tutor Support

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
1.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Conflict Management Level 2 (included in price)
Additional info
  • Tutor is available to students

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Overview

Conflict Management Level 2

  • [2026 Updated Course]
  • 14 Day Money Back Guarantee

The Conflict Management Level 2 course provides essential skills and knowledge to effectively understand, manage, and resolve conflicts in the workplace and everyday situations. This qualification helps learners develop practical strategies to handle disagreements constructively, fostering positive communication and collaboration.

Throughout the course, you will explore the causes and types of conflict, key conflict resolution techniques, and communication skills such as active listening and negotiation. The training also covers emotional intelligence and managing difficult behaviours to reduce tension and promote peaceful outcomes.

Designed for employees, supervisors, team leaders, and anyone seeking to improve their interpersonal skills, this Conflict Management course supports personal and professional development. It equips learners to approach conflicts calmly and professionally, contributing to healthier work environments and stronger relationships.

Delivered online with flexible study options, the Conflict Management course allows you to learn at your own pace and apply conflict management techniques confidently in real-life scenarios.

Key Highlights of the Conflict Management Level 2 Course

  • CPD Accredited Course
  • Free instant e-Certificate issued upon successful completion
  • 24/7 Tutor Support available throughout your learning journey
  • No hidden fees – full price transparency guaranteed
  • Lifetime access to all course materials
  • 100% Learning Satisfaction Guarantee

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPD Accredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

Assessment details

Conflict Management Level 2

Included in course price

Curriculum

3
sections
4
lectures
1h 37m
total

Course media

Description

Conflict Management Level 2

The Conflict Management Level 2 course offers a practical introduction to recognising and resolving conflicts effectively. You will learn to identify sources of conflict, apply communication techniques, and use negotiation to achieve positive resolutions.

The Conflict Management course covers emotional intelligence and strategies for managing difficult behaviours and stressful situations. It emphasises collaboration, empathy, and problem-solving to foster better teamwork and reduce workplace tension.

Suitable for employees, managers, and anyone wanting to enhance their conflict resolution skills, this online course provides flexible learning options and real-world applications.

Certificate of Achievement for the Conflict Management Level 2 Course

Upon successful completion of the Conflict Management Level 2 course, you will receive a Certificate of Achievement. You’ll be pleased to know that this PDF certificate is provided completely free of charge.

Refund Policy

We offer a 14-day refund policy for this Conflict Management Level 2 course. If you are not fully satisfied, you can easily request a refund through your dashboard within this period.

Who is this course for?

Conflict Management Level 2

Ideal for employees, supervisors, team leaders, and individuals seeking to improve workplace communication and conflict resolution skills.

Requirements

Conflict Management Level 2

Anyone who is interested in Conflict Management Level 2 is welcome to enrol in this Conflict Management Level 2 course.

Career path

Conflict Management Level 2

Prepares learners for roles such as Team Leader, Supervisor, HR Assistant, Customer Service Representative, and Conflict Resolution Specialist.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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