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Conflict Management in the Workplace
Course Drive

*Special GIFTs: FREE Time Management Course + Career Guidelines | Self-Assessment/Quizzes Included | Free Certificate

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
1.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Have you ever found yourself in a conflict at work and felt at a loss for how to resolve it? Or maybe you've witnessed a disagreement between colleagues and wished there was a way to turn it into a positive outcome? Conflict is a natural part of any workplace, but it can be a challenging and stressful experience if not managed properly.

That's where this course comes in. We believe that conflict can be an opportunity for growth and collaboration, rather than a source of tension and discomfort. With the right skills and strategies, you can navigate conflict in a constructive and productive way, and come out stronger on the other side.

In this course, you'll learn how to identify the root causes of workplace conflict, communicate assertively and effectively, listen actively and empathetically, negotiate mutually beneficial solutions, and manage your emotions and reactions. We'll also explore the importance of building and maintaining strong relationships with your colleagues, and how conflict can actually be an opportunity for growth and innovation.

But this isn't just a theoretical course. We'll provide you with practical exercises and scenarios that will help you apply what you've learned to real-life situations. You'll have the opportunity to practice your communication and negotiation skills, and receive feedback and guidance from our experienced instructors and your peers.

By the end of the course, you'll have a personalised conflict management plan that works for you and your workplace. You'll feel more confident in your ability to handle conflict in a positive and productive way, and equipped with the skills to build stronger and more resilient relationships with your colleagues.

This course is suitable for anyone who wants to improve their conflict management skills, whether you're a manager, team leader, or individual contributor. You'll learn how to turn conflict into an opportunity for growth and collaboration, and create a more positive and productive work environment.

So if you're ready to transform conflict from a source of stress and tension into an opportunity for growth and collaboration, join us on this journey towards effective conflict management in the workplace!

***You will also get these GIFTs at the end of this course

  • Free Time Management Course
  • Free Career Guidelines

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

9
sections
9
lectures
1h 37m
total

Course media

Description

Do you want to learn or sharpen your Conflict Management skills? If so, Course Drive's Conflict Management course is just right for you! This online course is designed to give you the skills and knowledge needed to excel in the field. Learn from the experts and practitioners in the industry has to offer, as they pass on their real-life experiences.

This course covers all the essential topics, starting with the basics of Conflict Management and gradually providing you with in-depth knowledge and expertise. By the end of it, you will have the skills to stand out in the job market. Upon completion, you will receive a certificate, which will add value to your resume and you will become an expert in the field.

Enrol in Course Drive’s Conflict Management course today and get a head-start in the industry! Benefit from an interactive and engaging platform, as you take your project management career to the next level with Course Drive.

What you will learn

  • How the View Explains Our Differences
  • Differences in Personalities
  • Fight The Difference Or Celebrate It?
  • Are You Building A Bridge Or A Barrier?
  • Recognise and Control Your Emotions
  • Develop Your Skills and Increase Your Choices
  • Four Steps to a Successful Resolution

Why Choose this Course?

  • Conducted by industry experts
  • Get Instant E-certificate
  • Fully online, interactive Text course
  • Developed by qualified professionals
  • Self-paced learning and laptop, tablet, and smartphone-friendly
  • 24/7 Tutor Support

Course Content

  • Section 1: How the View Explains Our Differences
  • Section 2: Differences in Personalities
  • Section 3: Fight The Difference Or Celebrate It?
  • Section 4: Are You Building A Bridge Or A Barrier?
  • Section 5: Recognise and Control Your Emotions
  • Section 6: Develop Your Skills and Increase Your Choices
  • Section 7: Four Steps to a Successful Resolution

Who is this course for?

This course is ideal for those who work in or aspire to work in the following professions:

  • Leaders
  • Managers
  • Team Leaders
  • Business Owners
  • Directors

Requirements

No previous skills of Conflict Management is required to continue with this course.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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