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Conflict Management - Course
Skills Boost

CPD Accredited | Free PDF Certificate | Money Back Guarantee | Lifetime Access | 100% Pass Rate | 24/7 Tutor Support

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
1.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Conflict Management - Course (included in price)
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Conflict Management Course

  • [2026 Updated Course]
  • 14 Day Money Back Guarantee

The Conflict Management course is designed to equip individuals and professionals with essential skills to identify, manage, and resolve conflicts effectively in various settings. Whether in the workplace, community, or personal life, conflict is inevitable. This course helps you understand the root causes of disputes and provides practical strategies to transform conflict into constructive outcomes.

Throughout the training, you will explore key concepts such as communication techniques, negotiation skills, emotional intelligence, and mediation processes. The Conflict Management course emphasizes creating win-win solutions and maintaining positive relationships while addressing disagreements. You’ll also learn how to manage difficult personalities, reduce stress caused by conflict, and prevent escalation.

Conflict management is critical for leaders, managers, HR professionals, team members, and anyone looking to improve their interpersonal skills. Effective conflict resolution boosts team cohesion, enhances productivity, and fosters a healthier work or social environment.

Delivered online with flexible study options, this Conflict Management course combines theory with real-world case studies, role plays, and practical tools. By the end of the programme, you’ll be able to confidently approach conflicts, apply suitable techniques, and promote collaboration.

This course is ideal for professionals across industries, educators, community workers, and anyone seeking to enhance their communication and problem-solving abilities.

Key Highlights of the Conflict Management Course

  • CPD Accredited Course
  • Free e-Certificate issued immediately upon completion
  • 24/7 Tutor Support available throughout the course
  • No hidden fees — what you see is what you pay
  • Lifetime access to course materials
  • 100% Learning Satisfaction Guarantee

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPD Accredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

Assessment details

Conflict Management - Course

Included in course price

Curriculum

3
sections
7
lectures
1h 39m
total

Course media

Description

Conflict Management Course

The Conflict Management course provides comprehensive training on recognising sources of conflict and applying effective resolution techniques. You’ll learn key skills such as active listening, negotiation, mediation, and emotional regulation to handle disputes calmly and constructively.

This Conflict Management course covers different conflict styles, communication barriers, and strategies to foster understanding between parties. Emphasis is placed on practical tools for resolving workplace conflicts, managing team dynamics, and building trust.

Ideal for managers, team leaders, HR professionals, and anyone wanting to improve their interpersonal skills, this online course offers flexible learning and tutor support.

Certificate of Achievement for the Conflict Management Course

Upon successful completion of the Conflict Management course, you will receive a certificate of achievement. This PDF certificate is provided entirely free of charge, enabling you to showcase your new skills with ease.

Refund Policy

We offer a 14-day refund policy on the Conflict Management course. If you are not fully satisfied, you can conveniently request a refund via your dashboard within this period.

Who is this course for?

Conflict Management Course

Designed for managers, HR professionals, team leaders, educators, and individuals seeking to enhance their skills in managing and resolving conflicts in personal or professional settings.

Requirements

Conflict Management Course

No prior experience needed. Basic English proficiency and internet access required for online study.

Career path

Conflict Management Course

Useful for roles in management, HR, mediation, team leadership, counselling, and customer service where conflict resolution is essential.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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