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Conflict Management - course
UK Professional Development Academy LTD

Level 7 Diploma in Conflict management at workplace by CPD, Quiz based assessment, 24/7 Tutor Support

Summary

Price
£19 inc VAT
Study method
Online
Course format
Reading material - PDF/e-book
Duration
4 weeks · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
150 CPD hours / points
CPD What's this?
Certificates
  • Level 7 Diploma in Conflict management at workplace - £50
  • Level 7 Diploma in Conflict management at workplace - £84
Assessment details
  • Quiz Based Assessment (included in price)
Additional info
  • Tutor is available to students
65 students purchased this course

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Overview

Level 7 Diploma in Conflict Management at the Workplace
CPD Accredited | 24/7 Tutor Support | Self-Paced Online Learning

Conflicts are an inevitable part of professional and personal interactions. However, how you manage and resolve them can make all the difference. The Level 7 Diploma in Conflict Management at the Workplace equips you with the advanced tools and techniques to handle conflict confidently and constructively in any professional setting.

This course explores conflict resolution through a range of proven strategies, including negotiation, mediation, collaborative problem-solving, and communication skills. You’ll dive deep into the psychology behind conflicts, understand how workplace dynamics influence behavior, and develop the interpersonal skills needed to create positive outcomes—even in high-pressure situations.

Designed for professionals in leadership, HR, management, or those aiming to transition into conflict resolution roles, this comprehensive diploma goes beyond theory. You’ll learn practical techniques to manage both interpersonal and group conflict, improve emotional intelligence, and guide others through difficult conversations.

Delivered through easy-to-follow e-learning modules, the course provides flexibility to learn at your own pace, with 24/7 tutor support to guide you throughout. You’ll also gain insights into conflict prevention, assertiveness training, and managing difficult personalities in the workplace.

By the end of the course, you’ll be awarded a CPD Accredited Certificate, validating your expertise and commitment to professional development.

If you're ready to lead with clarity, improve team dynamics, and become a skilled conflict manager, this Level 7 Diploma is your ideal next step.

Start today and take the lead in resolving conflicts effectively and professionally.

Certificates

Level 7 Diploma in Conflict management at workplace

Digital certificate - £50

Level 7 Diploma in Conflict management at workplace

Hard copy certificate - £84

Hard Copy Certificate (International learners): £89 (including postage)

Assessment details

Quiz Based Assessment

Included in course price

CPD

150 CPD hours / points
Accredited by Step Ahead CPD Qualifications

Course media

Description

Conflict Management: Conflict Management Training

Conflict Management Course Outline

The Level 7 Conflict Management course is based on 150 CPD points. Therefore, Learner must need to complete the following modules given below.

Conflict Management - Mandatory Modules

  1. Conflict Resolution
  2. Appreciate Inquiry
  3. Handling Difficult Customers
  4. Communication Strategies
  5. Creative Problem Solving
  6. Emotional Intelligence
  7. Workplace Violence, Conflict
  8. Anger Management During Conflict
  9. Attention Management in Conflict
  10. Risk Assessment and Management
  11. Stress Management During Conflict
  12. Workplace Diversity
  13. Managing Workplace Anxiety
  14. Civility in the Workplace
  15. Workplace Harassment Conflict

Conflict management Certificate

Upon successfully passing the Conflict Management course, the Learner must pay for the CPD Accredited Certificate of Completion in PDF format or Hard-copy.

CPD Accredited Certificate of Completion (PDF format) = £50

CPD Accredited Certificate of Completion (Hardcopy) = £75 + postage charges local £9 = £84

CPD Accredited Certificate of Completion (Hardcopy) = £75 + postage charges International £14 = £89

Who is this course for?

Conflict Management : Conflict Management Training

Without any prior knowledge of Conflict Management : Conflict Management in the Workplace, the learners can take this Conflict Management: Conflict Management training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Conflict Management in the Workplace can take the course. There are no specific deadlines for admission, and you can enrol anytime on this Conflict Management : Conflict Management course.

Requirements

Conflict Management : Conflict Management Training

There are no precise requirements for Conflict Management : Conflict Management in Workplace Certificate as no prior knowledge and experience of Conflict management is required.

Students seeking to enrol in this Conflict Management : Conflict Management course should meet the following requirements;

  • Be aged 16 years or above
  • Solid knowledge of English Language

Career path

Conflict Management: Conflict Management Training

After completing the Conflict Management: Conflict Management training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your Conflict Management skills for your Conflict Management career.

Level 7 Conflict Management Diploma

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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