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Conflict Management : (Conflict Management) - CPD Certified cover image

Conflict Management : (Conflict Management) - CPD Certified
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CPD Certified | Free Certificate from REED | Instantly Access, Result & Certificate | 24*7 Support | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
1.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed courses certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

Do you face challenges at work or family due to conflict arising from various reasons but don't know how to resolve the disputes? Don't worry; we come here to rescue you with this Conflict Management course.

Conflict is unavoidable. No matter what precaution you take, you will face this. In this Conflict Management course, you will learn how to deal with conflicts and resolve those effectively. This Conflict Management course covers all the necessary knowledge in order to become an expert in Conflict Management. You will find real examples in this Conflict Management course so that you can relate to and create strategies effectively in your Conflict Management situation.

This Conflict Management course teaches you how emotions play a role in conflict and how to evaluate friction and resolve the dispute using the conflict resolution method. Moreover, you will understand the importance of collaborative problem-solving techniques in Conflict Management.

This Conflict Management is a self-paced course. You can study this Conflict Management course at your convenient time from wherever you want using any smart device.

By the end of this Conflict Management course, you will feel confident about resolving any conflicts. Since Conflict Management is a process that will need to be used more often, we give you unlimited access to this Conflict Management course so that you can study and practice the learning.

So, enrol in this Conflict Management course today, and gain a competitive advantage over your peers. Happy learning.

Learning Outcomes of This Conflict Management Course

After completing this Conflict Management course, you will be able to -

  • Describe the conflict prevention and control methods in Conflict Management
  • Use the conflict resolution method in Conflict Management
  • Identify the steps of the collaborative problem-solving process in Conflict Management
  • Explain the importance of effective communication in Conflict Management
  • Apply the skills learned from this Conflict Management course in real life

Why Choose This Conflict Management Course From Us

  • This Conflict Management course is developed by a relevant industry expert.
  • Customised content to meet the demand of 21st-century workplaces.
  • Self-paced course, supported on any device, i.e., desktop, laptop, smartphone, tab.
  • Available TUTOR SUPPORT via email.
  • Dedicated 24/7 customer support to solve all the queries from you.
  • Budget-friendly course price.
  • Entirely FREE PDF certificate.

Key Features

  • Instant e-certificate
  • Developed by qualified professionals
  • Lifetime Access
  • Tutor Support
  • Download Modules as PDF Documents

Certificates

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

Curriculum

1
section
4
lectures
1h 31m
total

    • 1: Module 1 Conflict Prevention and Control 13:00
    • 2: Module 2 Handling the Emotional Components of Conflict 21:00
    • 3: Module 3 Collaborative Problem Solving Seeking an Elegant Solution 36:00
    • 4: Module 4 Three Essentials for Effective Communication 21:00

Course media

Description

Curriculum of the Conflict Management Course

Module 1: Conflict Prevention and Control

  • Conflict is Unavoidable
  • Conflict is Disruptive and/or Destructive
  • The Benefits of Conflict
  • Realistic and Nonrealistic Conflict
  • Personal Conflict Prevention and Control Methods
  • Group/Organisational Prevention and Control Methods

Module 2: Handling the Emotional Components of Conflict

  • Focus on the Emotions First
  • The Conflict Resolution Method
  • The Conflict Resolution Method in Action
  • Four Ways to Use the Conflict Resolution Method
  • Preparation for the Encounter
  • Evaluating the Conflict
  • Expected Outcomes of the Conflict Resolution Method

Module 3: Collaborative Problem Solving: Seeking an Elegant Solution

  • Three Kinds of Conflict
  • Alternatives to Collaborative Problem Solving
  • Seeking an Elegant Solution Through Collaborative Problem Solving
  • Six Steps of the Collaborative Problem-Solving Method
  • What This Problem-Solving Method Communicates
  • Collaborative Problem-Solving in Action
  • Handling the Crucial Preliminaries
  • What Do I Do When Collaborative Problem Solving Does not Work?
  • Applications of Collaborative Problem Solving

Module 4: Three Essentials for Effective Communication

  • In Communication, Skills Alone Are Insufficient
  • Genuineness
  • Non Possessive Love
  • Empathy
  • Implementation of the Core Attitudes

Certification

As soon as you complete this Conflict Management course successfully, you can claim your free pdf certificate. Next, you will find instructions on how to download the certificate.

Buying for Your Team?

You can buy this Conflict Management course for your colleague or members of your team by simply adding the Conflict Management course to the basket. You can add the student's details and a message at checkout.

Who is this course for?

This Conflict Management course is ideal for people who want to increase their Conflict Management skills. Moreover, if you work in any workplace, including but not limited to as a business owner, manager, executive, salesperson, or customer support executive, you need this Conflict Management course in order to maximise your skills and avoid potential conflicts in your workplace effectively.

Requirements

There is no prerequisite to enrolling in this Conflict Management course. However, you must be a continuous learner with a strong motivation in order to grasp the best out of this Conflict Management course.

Career path

This Conflict Management course is not a direct qualification for any job. However, conflicts arise in any workplace, and as a professional, you need to face and overcome these conflicts. This Conflict Management course will guide you to sharpen your skills. Not only in the workplace, but you can also use the learning from this Conflict Management course in your family life.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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