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Confidence Building Training Level 2
SkillWise

Free PDF Certificate | Instant Access | 10 CPD Points | Lifetime Access

Summary

Price
£21 inc VAT
Study method
Online, On Demand 
Course format
42 Videos (with subtitles and transcripts)
Duration
0.5 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Confidence transforms the way you work, lead, and connect with others — this course shows you how to build it from the inside out.

It comes with a certificate you can use the moment you finish. It’s available online 24/7, so you can study whenever and wherever it suits you. Each module has been designed to make confidence development clear, practical, and achievable for everyone.

You’ll explore what confidence really means, how to overcome self-doubt, and how to project authority in everyday and professional interactions. Every concept is explained simply, with tools you can apply immediately.

Here’s what you’ll get with the course:

  • Gamified interactive quizzes.
  • Additional reading materials.
  • Certificate on completion.
  • 24/7 online access.
  • Tutor support.

This course helps you shift from self-doubt to self-assurance — building habits that create confidence that lasts.

Certificates

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 42 Videos (with subtitles and transcripts)

Duration: 0h and 32m

    • 1: Introduction 00:54
    • 9: 2.1. Strengthening Core Behaviours 00:34
    • 10: 2.1.1. Set Achievable Goals 00:53
    • 11: 2.1.2. Appear Confident 00:49
    • 12: 2.1.3. Think Positively 00:39
    • 13: 2.1.4. Improve Competence 00:43
    • 14: 2.1.5. Developing Emotional Control 00:44
    • 15: 2.1.6. Building Confidence Through Preparation 00:48
    • 16: 3.1. Practical Applications 00:30
    • 17: 3.1.1. Confidence in Communication 00:49
    • 18: 3.1.2. Managing Self-Doubt 00:42
    • 19: 3.1.3. Practising Consistency 00:47
    • 20: 3.1.4. Seeking Constructive Feedback 00:44
    • 21: 3.1.5. Using Positive Self-Talk in Real Situations 00:45
    • 22: 3.1.6. Adapting to New Environments with Confidence 00:46
    • 23: 4.1. Overcoming Common Confidence Barriers 00:31
    • 24: 4.1.1. Understanding Fear of Failure 00:43
    • 25: 4.1.2. Managing Nervous Energy 00:46
    • 26: 4.1.3. Addressing Overthinking and Self-Criticism 00:43
    • 27: 4.1.4. Breaking the Habit of Comparison 00:45
    • 28: 4.1.5. Building Confidence After Setbacks 00:46
    • 29: 5.1. Confidence in Group and Team Settings 00:29
    • 30: 5.1.1. Participating Actively in Meetings 00:51
    • 31: 5.1.2. Expressing Ideas Clearly in a Group 00:50
    • 32: 5.1.3. Supporting and Encouraging Team Members 00:46
    • 33: 5.1.4. Handling Disagreements Calmly 00:49
    • 34: 5.1.5. Volunteering for Responsibilities 00:43
    • 35: 5.1.6. Presenting Yourself as a Reliable Contributor 00:44
    • 36: 6.1. Developing a Confident Presence 00:30
    • 37: 6.1.1. Making Strong First Impressions 00:51
    • 38: 6.1.2. Using Eye Contact Effectively 00:49
    • 39: 6.1.3. Voice Tone and Pace for Authority 00:47
    • 40: 6.1.4. Dressing to Support Confidence 00:46
    • 41: 6.1.5. Projecting Confidence Without Speaking 00:48
    • 42: Conclusion 00:40

Course media

Description

This course gives you the mindset, strategies, and behaviours to grow real, lasting confidence.

Each module walks you through key confidence principles — from understanding what confidence is, to applying it in communication, group settings, and leadership. You’ll learn to manage fear, reduce self-criticism, and develop a confident presence both in person and online. Designed for all professional levels, this course helps you stand out with composure and clarity.

Course modules cover the following topics:

  • Introduction to Confidence – understanding confidence, body language, and the difference between self-assurance and arrogance.
  • Strengthening Core Behaviours – developing emotional control, positive thinking, and competence through preparation.
  • Practical Applications – applying confidence to communication, feedback, and new environments.
  • Overcoming Common Confidence Barriers – addressing fear, overthinking, and rebuilding after setbacks.
  • Confidence in Group and Team Settings – communicating clearly, supporting colleagues, and managing disagreements with poise.
  • Developing a Confident Presence – mastering first impressions, voice tone, and non-verbal confidence cues.

Additional Bonuses Included For Free With The Course:

  • Additional Reading Materials – explore deeper strategies on self-esteem, communication, and presence.
  • Gamified Interactive Quizzes – reinforce what you learn with practical, real-world confidence challenges.

Confidence isn’t something you’re born with — it’s something you build. This course helps you find your voice, own your space, and lead with assurance.

Who is this course for?

  • Professionals who want to improve self-confidence.
  • Team members preparing for leadership or public speaking.
  • Customer-facing and client service professionals.
  • Students and jobseekers looking to enhance self-presentation.
  • Anyone ready to overcome self-doubt and boost self-belief.

Requirements

  • No prior qualifications required.
  • Internet-enabled device.

Career path

This course prepares you for roles such as:

  • Customer Service Executive – £22,000–£30,000
  • Team Leader / Supervisor – £25,000–£35,000
  • Sales or Relationship Officer – £26,000–£38,000
  • Trainer or Presenter – £28,000–£40,000
  • HR or People Support Officer – £30,000–£45,000
  • Leadership Development Coach – £35,000–£50,000

Questions and answers

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FAQs

Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: Zopa Bank, Level 12, 20 Water Street, Canary Wharf, London E14 5GX. VAT Number 281765280.