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Concierge

Freezing Winter Sale : Up to 98% Off | 15 in 1 Exclusive Bundle |PDF Certificate, Transcript, Student ID & Test Included


StudyHub

Summary

Price
Save 97%
£100 inc VAT (was £3,799)
Or £33.33/mo. for 3 months...
Offer ends 19 January 2022
Study method
Online, self-paced
Duration
79 hours
Access to content
Lifetime access
Qualification
No formal qualification
CPD
160 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

1 student purchased this course

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Overview

Kickstart Your Career with StudyHub During This Winter Hiring Season and Get Special Gifts (Additional Courses + Pdf Certificate + Transcript + Student ID) Worth £190 - Enrol Now!

15 in 1 "Concierge" Bundle

Are you looking to work in a Luxurious Hotel or any Hospitality Settings? Then our Concierge bundle is a must for you!

Concierge bundle does not only cover the hospitality management but also covers all the key elements that compliment it. From Hotel Staff to Managers, every employee should be well aware of all the necessary information related to concierge to run a profitable industry.

With our exclusive Concierge Bundle, you can boost your career and increase your employability by discovering your skills, talents, and interests. This course is meant to advance your career in the Concierge industry, so you'll pave the way to your ideal employment. It offers the kind of professional training that today's employers want.

Package Includes:

  1. Unlimited access to all 15 courses for forever
  2. Digital Certificate, Transcript and Student ID all included in the price
  3. Free Exam & 24/7 non-stop tutor support available
  4. Absolutely no hidden fees
  5. Directly receive CPD accredited proficiency after course completion
  6. Receive one to one assistance on every weekday from professionals
  7. Immediately receive the PDF certificate after passing
  8. Receive the original copies of your certificate and transcript on the next working day

By the end of this Concierge bundle, you’ll have improved your employability and equipped you with potential skills to keep you ahead of the pack of others. Additionally, the Concierge course will add some extra value to your resume to stand out to potential employers, keeping you afloat from the competition.

The Concierge Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Concierge bundle course has been created with 15 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.

This Concierge Bundle consists the following professional career oriented courses:

  • Concierge Course 01: Concierge
  • Concierge Course 02: Catering Management
  • Concierge Course 03: Cleaning : British Cleaning Diploma
  • Concierge Course 04: Restaurant Management
  • Concierge Course 05: Restaurant Management: Takeaway Business Startup Course
  • Concierge Course 06: Professional Waiter Diploma
  • Concierge Course 07: Receptionist Diploma
  • Concierge Course 08: Customer Relationship Management
  • Concierge Course 09: HACCP Course
  • Concierge Course 10: Food Safety Awareness
  • Concierge Course 11: Food Allergen, Food Safeguarding and Kitchen Management Course
  • Concierge Course 12: Food Hygiene
  • Concierge Course 13: How to Improve Your Food Hygiene Rating
  • Concierge Course 14: Food Labelling Regulations Training
  • Concierge Course 15: Personal Hygiene

This Concierge Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Elementary modules, allowing our students to grasp each lesson quickly.

The Concierge course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.

Enrol in our Concierge Course today and start learning.

CPD

160 CPD hours / points
Accredited by CPD QS

Course media

Description

Course Curriculum

**Concierge**

Module 01: Understanding the Service

  • Concierge : Concierge : What Is a Concierge
  • Concierge : Concierge : History of Concierge Service
  • Concierge : Concierge : Role of a Concierge
  • Concierge : Concierge : Concierge Standards

Module 02: Types of Concierge Services

  • Concierge : Concierge : Personal/Lifestyle Concierge Services
  • Concierge : Concierge : Business Concierge Services
  • Concierge : Concierge : Hotel Concierge Services
  • Concierge : Concierge : Medical Concierge Services
  • Concierge : Concierge : Travel Concierge Services
  • Concierge : Concierge : Learning Concierge Services
  • Concierge : Concierge : Wedding Concierge Services
  • Concierge : Concierge : Chauffeur Concierge Services
  • Concierge : Concierge : Residential Concierge Services

Module 03: Necessary Skills for Any Concierge

  • Concierge : Concierge : Interpersonal Skills
    • Concierge : Concierge : Communication Skills
    • Concierge : Concierge : Clients
    • Concierge : Concierge : Colleagues
  • Concierge : Concierge : Telephone and Communication Skills
    • Concierge : Concierge : Telephone Etiquette
  • Concierge : Concierge : Restaurant Reservations
  • Concierge : Concierge : Negotiation
    • Concierge : Concierge : Stages of Negotiation
  • Concierge : Concierge : Event Planning
  • Concierge : Concierge : Networking
  • Concierge : Concierge : Confidentiality
  • Concierge : Concierge : Organisation Skills
  • Concierge : Concierge : Time Management
  • Concierge : Concierge : Customer Service
  • Concierge : Concierge : Sales Skills
  • Concierge : Concierge : Computer and I.T. Skills
  • Concierge : Concierge : Multi-Tasking

Module 04: Principles for a Concierge Service Business

  • Concierge : Concierge : Service Principles
  • Concierge : Concierge : A Service Model
    • Concierge : Concierge : Speed and Time
    • Concierge : Concierge : Personal Interaction with a Client
    • Concierge : Concierge : Expectations
    • Concierge : Concierge : Courtesy and Competence
    • Concierge : Concierge : Information and Keeping the Client Informed
    • Concierge : Concierge : Attitude and Client Liaison
    • Concierge : Concierge : Long-Term Relationships

Module 05: Delivering Customer Service

  • Concierge : Concierge : Service to Improve Clients’ lives
  • Concierge : Concierge : Service-Level Agreement
    • Concierge : Concierge : Three Keys to Effective SLAs
  • Concierge : Concierge : The Sequence of a Service
    • Concierge : Concierge : Receive
    • Concierge : Concierge : Assess
    • Concierge : Concierge : Research
    • Concierge : Concierge : Confirmation
    • Concierge : Concierge : Follow Up
  • Concierge : Concierge : Complaints and Opportunities

Module 06: Concierge Work Environment and Etiquettes

  • Concierge : Concierge : Concierge work environment
  • Concierge : Concierge : Concierge Etiquettes
    • Concierge : Concierge : Concierge Staff Attitude with Client and Colleagues
    • Concierge : Concierge : Concierge Staff Speech with Client and Colleagues
    • Concierge : Concierge : Always Being Positive
    • Concierge : Concierge : Establishing Contact with Client
    • Concierge : Concierge : Being Discreet and Attentive to Client
    • Concierge : Concierge : Having Good Product Knowledge and Organisation Standards
  • Concierge : Concierge : Front Office Management
    • Concierge : Concierge : The organisation of the Front Office Department
    • Concierge : Concierge : The Function of the Front Office Manager
    • Concierge : Concierge : Staffing the Front Office

Module 07: Emergency Measures for a Hotel Concierge

  • Concierge : Concierge : General Emergency Measures
    • Concierge : Concierge : Booking Mismanagement by Travel Agent
    • Concierge : Concierge : Guest Collapses
    • Concierge : Concierge : Armed Robbery
    • Concierge : Concierge : Guest Has Been Robbed/Incident of Theft
    • Concierge : Concierge : Suspected Food Poisoning
    • Concierge : Concierge : A Guest Injures Themselves
    • Concierge : Concierge : A Bedroom Goes out of Order
  • Concierge : Concierge : Health and Safety Emergency Measures
    • Concierge : Concierge : Bloodborne Pathogens
    • Concierge : Concierge : Earthquakes
    • Concierge : Concierge : Fire
    • Concierge : Concierge : Evacuation Plan

Certification

Following your completion of the Concierge course materials, you will be able to take an assignment test to assess your knowledge. You will be able to grab the PDF certificate & transcript for free after passing the test. Original Hard Copy certificates must be bought separately for an extra £8.

Who is this course for?

This Concierge training is suitable for —

  • Students
  • Recent graduates
  • Job Seekers
  • Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise.

Requirements

To participate in this Concierge course, all you need is —

  • A smart device
  • A secure internet connection
  • And a keen interest in Concierge.

Career path

You will be able to pursue several professions because this course includes various courses as a bonus. This Concierge is an excellent opportunity for you to learn multiple skills from the convenience of your own home..

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.