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Concierge - CPD Accredited Training
StudyHub

Save money, Learn better : 25% Off | 15 in 1 Bundle | 15 Free PDF Certificates, Transcript, Student ID & Test Included

Summary

Price
£3,799 inc VAT
Or £316.58/mo. for 12 months...
Study method
Online
Course format
Video
Duration
79 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
160 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
  • Certificate of completion - £8
Assessment details
  • MCQ/Assignment (included in price)
Additional info
  • Tutor is available to students

Overview

The "Concierge Services" bundle is a meticulously curated collection of courses designed to equip individuals with the knowledge and skills needed to excel in the diverse field of concierge services. From customer relationship management to culinary expertise and hygiene, this bundle provides a comprehensive understanding of the core competencies required to deliver exceptional concierge services.

This Concierge Bundle consists of the following career-oriented courses:

  • Course 01: Concierge
  • Course 02: Catering Management
  • Course 03: Cleaning : British Cleaning Diploma
  • Course 04: Restaurant Management
  • Course 05: Restaurant Management: Takeaway Business Startup Course
  • Course 06: Professional Waiter Diploma
  • Course 07: Receptionist Diploma
  • Course 08: Customer Relationship Management
  • Course 09: HACCP Course
  • Course 10: Food Safety Awareness
  • Course 11: Food Allergen, Food Safeguarding and Kitchen Management Course
  • Course 12: Food Hygiene
  • Course 13: How to Improve Your Food Hygiene Rating
  • Course 14: Food Labelling Regulations Training
  • Course 15: Personal Hygiene

The Concierge Bundle has been prepared by focusing largely on career readiness.

Key Features of the Concierge Course :

  • CPD Accredited Concierge course
  • 15 Instant e-certificate available with Concierge bundle
  • Fully online, interactive Concierge course with audio voiceover
  • Self-paced Concierge course using smart devices, from anywhere in the world

Certificates

Assessment details

MCQ/Assignment

Included in course price

CPD

160 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Concierge course has been prepared by focusing largely on career readiness. It has been designed by our Concierge specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided with Concierge, if it’s required by any learners.

Course 01: Concierge

  • Understand the role and responsibilities of a concierge in the hospitality industry.
  • Develop effective guest communication and interpersonal skills.
  • Learn to provide tailored recommendations and services to meet guest needs.

Course 02: Catering Management

  • Master the principles of catering management, including menu planning and event coordination.
  • Acquire skills in budgeting and cost control for catering operations.
  • Understand food safety regulations and quality standards in catering.

Course 03: Cleaning: British Cleaning Diploma

  • Gain expertise in professional cleaning practices adhering to British cleaning standards.
  • Learn a variety of cleaning techniques suitable for different environments.
  • Understand the significance of hygiene and cleanliness in various settings.

Course 04: Restaurant Management

  • Explore the intricacies of restaurant management, from staff supervision to customer experience enhancement.
  • Develop strategies for effective menu planning and pricing.
  • Acquire skills in managing restaurant operations for profitability.

Course 05: Restaurant Management: Takeaway Business Startup Course

  • Learn how to establish and successfully manage a takeaway business.
  • Understand the operational challenges and opportunities in the takeaway industry.
  • Develop strategies for marketing and attracting customers to your takeaway business.

Course 06: Professional Waiter Diploma

  • Develop the skills and etiquette required for excellence as a professional waiter.
  • Master the art of table service, including wine and beverage presentation.
  • Learn to provide exceptional customer service in a dining setting.

Course 07: Receptionist Diploma

  • Acquire comprehensive receptionist skills, from phone etiquette to guest check-in procedures.
  • Develop effective customer service techniques to create a positive first impression.
  • Learn how to handle various situations and guests in a receptionist role.

Course 08: Customer Relationship Management

  • Understand the fundamentals of customer relationship management (CRM) strategies.
  • Learn to build and maintain strong customer relationships to enhance guest satisfaction.
  • Explore techniques for managing customer feedback and resolving issues.

Course 09: HACCP Course

  • Gain a deep understanding of Hazard Analysis and Critical Control Points (HACCP) principles.
  • Learn to identify and control hazards in food production and handling.
  • Understand the importance of HACCP in ensuring food safety.

Course 10: Food Safety Awareness

  • Explore the basics of food safety practices to prevent foodborne illnesses.
  • Understand proper food handling, storage, and temperature control.
  • Learn to recognize and address common food safety risks.

Course 11: Food Allergen, Food Safeguarding, and Kitchen Management Course

  • Acquire knowledge and skills related to allergen management and kitchen safety.
  • Learn best practices for safeguarding food quality and hygiene.
  • Understand the importance of kitchen management in preventing contamination.

Course 12: Food Hygiene

  • Develop a strong foundation in food hygiene principles and regulations.
  • Learn safe food handling and preparation techniques.
  • Understand the legal responsibilities of food handlers.

Course 13: How to Improve Your Food Hygiene Rating

  • Discover strategies for enhancing food hygiene standards and ratings in food establishments.
  • Learn how to prepare for food hygiene inspections and audits.
  • Understand the importance of continuous improvement in food hygiene practices.

Course 14: Food Labelling Regulations Training

  • Explore food labelling regulations and compliance requirements.
  • Learn how to accurately label food products to meet legal standards.
  • Understand the importance of clear and informative food labelling for consumers.

Course 15: Personal Hygiene

  • Develop personal hygiene practices necessary for roles in the culinary and hospitality industry.
  • Understand the significance of personal cleanliness in food handling and customer service.
  • Learn to maintain high standards of personal hygiene in a professional context.

Who is this course for?

This Concierge course is suitable for —

  • Students
  • Recent graduates
  • Job Seekers

Requirements

There is no formal qualification needed for the courses in this Concierge bundle.

Career path

You will be able to achieve a lucrative career because this Concierge Bundle includes various courses as a bonus.

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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