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Concierge, Cleaning & Hospitality Management
Thames College

Advanced Diplomas: Pack of 3 | THREE FREE Endorsed Certificates + 5 CPD Courses with PDF Certificates | Free Exam

Summary

Price
£300 inc VAT
Or £50.00/mo. for 6 months...
Study method
Online
Duration
25 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
CPD
170 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • Certificate of completion - Free
  • Quality Licence Scheme Endorsed Certificate of Achievement - Free
  • Certificate of completion - £2.99
Assessment details
  • Assignment For QLS Endorsed Certificate (included in price)
Additional info
  • Tutor is available to students

Overview

Welcome to our Concierge, Cleaning & Hospitality Management Triple QLS Endorsement Package!

Do you want to enhance your education and career? If so, this course bundle is ideal for you. At the end of the course, you'll have the chance to obtain three free certificates in addition to receiving thorough training on the most recent methods and best practices in the relevant industry.

You'll learn about a variety of subjects in this course bundle, including Concierge, Cleaning & Hospitality Management. Any professional wishing to excel in their field must understand these concepts, and after finishing this course, you'll have a solid basis on which to do so.

You'll also receive three free certificates after finishing the course, which you may display to potential employers and add to your resume. These credentials indicate your dedication to continuing your professional development and staying current in your sector. The programme also offers five free courses on personal development. Moreover, Free certificates are also included as part of the course.

Don't let this fantastic chance to better your education and advance your career pass you by. Become prosperous by enrolling in our Concierge, Cleaning & Hospitality Management 3 QLS bundle course right away!

The 3 QLS-endorsed courses are:

  • Course 01: Concierge
  • Course 02: Cleaning : Start Your Own Cleaning Business
  • Course 03: Hospitality Management - Level 5

And the 5 Bonus CPD-accredited courses are as follows:

  • Course 01: Career Development Plan Fundamentals
  • Course 02: Professional CV Writting
  • Course 03: Personal and Networking Skills
  • Course 04: Boost Your Confidence and Self-Esteem
  • Course 05: Personal Productivity Course

Learning Outcomes

  • Demonstrate an understanding of the basic principles of personal development.
  • Recognise the importance of self-reflection and growth.
  • Identify and develop personal strengths and weaknesses.
  • Develop effective strategies to manage stress and emotions.
  • Utilise self-motivation and goal-setting to achieve success.
  • Effectively communicate and collaborate with others.
  • Apply the principles of personal development to their own life and career goals.

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Achievement

Certificates

Certificate of completion

Digital certificate - Included

Quality Licence Scheme Endorsed Certificate of Achievement

Hard copy certificate - Included

Upon successful completion of the Concierge, Cleaning & Hospitality Management bundle, learners will be sent Three endorsed certificates (included with the course) for FREE, right to their doorstep by post! It should be noted that students who live outside the UK must pay a £10 postage fee.

Certificate of completion

Hard copy certificate - £2.99

You will be eligible for Free CPD Accredited Hardcopy Certificates for each of the courses in this Concierge, Cleaning & Hospitality Management bundle after completing them successfully. However, there is a shipping cost of £2.99 for UK delivery & a £10 postage fee for International shipping.

Assessment details

Assignment For QLS Endorsed Certificate

Included in course price

CPD

170 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Course Curriculum:

Course 01: Concierge

  • Module 01: Understanding the Service
  • Module 02: Types of Concierge Services
  • Module 03: Necessary Skills for Any Concierge
  • Module 04: Principles for a Concierge Service Business
  • Module 05: Delivering Customer Service
  • Module 06: Concierge Work Environment and Etiquettes
  • Module 07: Emergency Measures for a Hotel Concierge

Course 02: Cleaning : Start Your Own Cleaning Business

  • Module 01: An Introduction to the Cleaning Job
  • Module 02: The Diversity of Cleaning Jobs
  • Module 03: Cleaning Equipment, Products and Clothing
  • Module 04: House Cleaning
  • Module 05: Food Kitchen and Commercial Kitchen Cleaning
  • Module 06: Bathrooms and Toilets
  • Module 07: Office Cleaning
  • Module 08: Cleaning External Surfaces and Areas
  • Module 09: Dealing with Non-Routine Waste
  • Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners
  • Module 11: Starting a Cleaning Business and Planning for it
  • Module 12: Running the Business with Quality Service
  • Module 13: Customer Satisfaction
  • Module 14: Management of Staff
  • Module 15 Marketing, Advertising and Sales
  • Module 16: Expansion Management
  • Module 17: Business Insurance, Tax and Additional Equipment

Course 03: Hospitality Management - Level 5

  • Module 01: Introduction to Hospitality Management
  • Module 02: An Overview of Hotel Industry
  • Module 03: The Process of Selection and Recruitment in Hospitality Industry
  • Module 04: The Process of Development and Training in Hospitality Industry
  • Module 05: Management of Front Office Operations
  • Module 06: Management of Housekeeping, Engineering and Security Operations
  • Module 07: Management of Food and Beverage Operations
  • Module 08: Management of Service Quality in Hospitality Industry
  • Module 09: Marketing in Travel and Tourism Business
  • Module 10: Accounting in Hospitality Industry
  • Module 11: Customer Satisfaction
  • Module 12: E-Hospitality and Technology

Who is this course for?

Aspirational pupils who want to improve their CV for a specific job should reap the benefits of the Concierge, Cleaning & Hospitality Management bundle! One such bundle is also suitable for employees who are looking to advance in their careers.

Career path

Upon having finished this Concierge, Cleaning & Hospitality Management bundle, you'll be able to explore a whole new world of possibilities. It will help your CV look rich. Furthermore, with the Concierge, Cleaning & Hospitality Management bundle, you will be capable of standing out to employers and advancing your career. Increase your job employment prospects and success.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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