reed.co.uk Courses

Header

Complete Guide to SalesForce CRM Online Training


EduCBA

Summary

Price
£99 inc VAT
Or £33.00/mo. for 3 months... Read more
Study method
Online, self-paced
Duration
5 Hours
Access to content
Lifetime access
Qualification
No formal qualification
Additional info
  • Certificate of completion available and is included in the price

1 student purchased this course

Add to basket or enquire

Overview

Salesforce CRM Software Training

  • 5+ Hours OF HD VIDEOS
  • Verifiable CERTIFICATION
  • Practical SKILLS DEVELOPMENT
  • Accelerate YOUR CAREER
  • Lifetime Access 24*7 Unlimited Access
  • Access through any device
  • Technical support
  • Mobile App Access

This course is for Business Administration Students and Corporate Employees who want to learn about Customer Relationship Management with the powerful SAAS based CRM software Salesforce CRM. This tool helps in dealing with daily business processes like managing Projects, Tasks, Campaigns, EMails, Support Centre, Sales Funnels etc.

Description

Salesforce CRM Software Training

This course is for Business Administration Students and Corporate Employees who want to learn about Customer Relationship Management with the powerful SAAS based CRM software Salesforce CRM. This tool helps in dealing with daily business processes like managing Projects, Tasks, Campaigns, EMails, Support Centre, Sales Funnels etc.

If you are a Sales Professional the with the help of Salesforce CRM you can efficiently follow Leads and convert them into Deals by sending Quotations. After that when the Purchase Order gets sanctioned by the Client you can also send an Invoice from a Central Control Panel.

If you are a Marketing Professional with the help of Salesforce CRM you can efficiently create Campaigns and Promotional Projects and collaborate with others online and execute those projects. The system helps you to efficiently create campaigns and follow things up.

If you are Support/Service Personnel with the help of Salesforce CRM you can efficiently follow up various Support Issues and Service Requests that has been generated by your customers. The system helps you to efficiently manage customer specific support request.

If you are a Management Professional with the help of Salesforce CRM you can efficiently follow activities undertaken by various departments and pull reports on Work Progress and Sales Funnel etc. The system helps you to track all your employees business activities and progress from a central interface.

The Topics we have covered in the Salesforce CRM Course

User Interface
Settings
Leads/Contacts/Companies
Campaign
Sales Funnel
Billing and Invoicing
Tasks and Calendars
Call Logs
Customer Support

Course Objective:

How to use Salesforce CRM Tool to efficiently execute Customer Relationship related Tasks and Projects and increase overall business productivity and output.

Who is this course for?

  • Business Administration Students
  • MBA Professionals
  • Sales and Marketing Professionals
  • Support and Service Centre Personnel

Requirements

  • Knowledge of basic Business Processes
  • Concept of Cloud Based works and Software as a Service should be clear.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

Modals

Mobile Navigation