Course aims
This Communication Strategies eLearning course will help learners understand the different methods of communication and how to make the most of each of them. These communication strategies will provide an excellent benefit for any organisation and its employees. They will trickle down throughout the organisation and positively impact everyone involved.
Learning outcomes
The learning outcomes of this online Communication Strategies training course are to:
- Understand what communication is
- Identify ways that communication can happen
- Identify barriers to communication and how to overcome them
- Develop their non-verbal and paraverbal communication skills
- Use the STAR method to speak on the spot
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Adeptly converse and network with others
- Identify and mitigate precipitating factors
- Establish common ground with others
- Use “I” messages.
What are communication strategies?
“Communication strategies can be verbal, nonverbal, or visual. Nonverbal communication strategies consist of mostly visual cues, such as body language, facial expressions, physical distance between communicators, or the tone of your voice. These cues are typically not intended.”
Why is this online Communication Strategies training course essential?
An effective communication strategy forges and maintains connections, allowing your business to work efficiently toward its goals. The most basic dynamic in communication exists between the message and the audience. The employees’ status reports are messages to their audience, the manager.
This Communication Strategies eLearning course will help learners understand the different methods of communication and how to make the most of each of them. These communication strategies will provide an excellent benefit for any organisation and its employees. They will trickle down throughout the organisation and positively impact everyone involved.
What is covered in this course?
This online Communication Strategies training course includes the following:
- Module One: Getting Started
- Module Two: The Big Picture
- Module Three: Understanding Communication Barriers
- Module Four: Paraverbal Communication Skills
- Module Five: Non-Verbal Communication
- Module Six: Speaking Like a STAR
- Module Seven: Listening Skills
- Module Eight: Asking Good Questions
- Module Nine: Appreciative Inquiry
- Module Ten: Mastering the Art of Conversation
- Module Eleven: Advanced Communication Skills
- Module Twelve: Wrapping Up
Communication Strategies Training – Online Course – CPDUK Accredited.
