Communication : Communication Strategies
CPD Certified Level 3 *30 Points* FREE PDF Certificate* Tutor Support & Exam* FREE Strategic Planning Course*
Staff Training Solutions
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Overview
Communication Strategies level 3 Course
Certificate of achievement in Communication Strategies QLS level 3. Additional CPD Accredited Certificate with 30 CPD points available with no extra study. The course comes with easy to understand e-learning study materials.
Endorsed Certificate of Achievement.
Have you ever wondered why it seems so difficult to talk with some people and yet so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.
This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Endorsed certificate from a registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.
Quality Licence Scheme
This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.
Achievement
CPD
Course media
Description
What Will Students Learn?
Identify common communication problems that may be holding you back
Develop skills to ask questions that give you information you need
Learn what your non-verbal messages are telling others
Develop skills to listen actively and empathetically to others
Enhance your ability to handle difficult situations
Deal with situations assertively
Course Syllabus
Unit 1
Introduction to Communication Strategies
The unit 1 covers the following topics:
- Creating Positive Relationships
- Growing Our Self-Awareness
- Developing Confidence
- Communication Basics
- Communication Barriers
Unit 2
Basic Communication Skills
The unit 2 covers the following topics:
- Asking Questions
- Probing
- Listening Skills
- Scoring
- Interpretation
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- Body Language
- Gestures
Unit 3
Communication Techniques for the Workplaces
The unit 3 covers the following topics:
- Communication Styles
- Dichotomies in Theory
- Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Frame of Reference
- Techniques for the Workplace
- Prepare, Prepare, Prepare
- Assertiveness
- Self-Attitude
- Words to Watch Out For
- Your Inner Self Talk
- Persuasion
- The lesson: balance enthusiasm with control
- Thirty Ways to Persuade
- The Persistent Response
Course Benefits:
- Full Tutor Support
- Self paced, no fixed schedules
- Available to students anywhere in the world
- 24/7 Access to the LMS ( Learning Management System )
- Easy to understand quality e-learning study materials
Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
- Online course materials
- Question papers
- Additional Supporting Material
- Useful Links
Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.
Requirements
No particular entry requirement
Option 1
Communication Strategies Certificate QLS Level 3 endorsed by Quality Licence Scheme
Certificate Fee: £85 + postal charges
Option 2
Communication Strategies Certificate issued by STS
PDF Certificate - FREE
Hard copy - £25 + postal charges
Option 3
CPD Accredited Certificate
(PDF format)=£30
(Hard copy)=£75 + postal charges
*Postage Charges: National £9, International £15
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.