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Communication : Communication Strategies

CPD Certified Level 3 *30 Points* FREE PDF Certificate* Tutor Support & Exam* FREE Strategic Planning Course*


Staff Training Solutions

Summary

Price
£395 inc VAT
Or £65.83/mo. for 6 months...
Study method
Online
Duration
200 hours · Self-paced
Qualification
No formal qualification
CPD
30 CPD hours / points
Achievement
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Communication Strategies level 3 Course

Certificate of achievement in Communication Strategies QLS level 3. Additional CPD Accredited Certificate with 30 CPD points available with no extra study. The course comes with easy to understand e-learning study materials.

Endorsed Certificate of Achievement.

Have you ever wondered why it seems so difficult to talk with some people and yet so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Endorsed certificate from a registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Achievement

CPD

30 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

What Will Students Learn?

Identify common communication problems that may be holding you back

Develop skills to ask questions that give you information you need

Learn what your non-verbal messages are telling others

Develop skills to listen actively and empathetically to others

Enhance your ability to handle difficult situations

Deal with situations assertively

Course Syllabus

Unit 1

Introduction to Communication Strategies

The unit 1 covers the following topics:

  • Creating Positive Relationships
  • Growing Our Self-Awareness
  • Developing Confidence
  • Communication Basics
  • Communication Barriers

Unit 2

Basic Communication Skills

The unit 2 covers the following topics:

  • Asking Questions
  • Probing
  • Listening Skills
  • Scoring
  • Interpretation
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Body Language
  • Gestures

Unit 3

Communication Techniques for the Workplaces

The unit 3 covers the following topics:

  • Communication Styles
  • Dichotomies in Theory
  • Creating a Positive Self-Image
  • Seven Things People Determine from Your Appearance
  • Frame of Reference
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • The lesson: balance enthusiasm with control
  • Thirty Ways to Persuade
  • The Persistent Response

Course Benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support


When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Requirements

No particular entry requirement

Option 1

Communication Strategies Certificate QLS Level 3 endorsed by Quality Licence Scheme

Certificate Fee: £85 + postal charges

Option 2

Communication Strategies Certificate issued by STS

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£75 + postal charges

*Postage Charges: National £9, International £15

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.