Communication Skills (Listening Skills, Oral Communication, Presentation, Written Skills)

Training Edge

MCQ Based Online EXAM (Self Assessment)

Included in course price

• Module 1: Nature and Scope of Communication 46:00

  • 1: Module 1 Nature and Scope of Communication 46:00

• Module 2: Communication Barriers 12:00

  • 2: Module 2 Communication Barriers 12:00

• Module 3: Listening Skills 33:00

  • 3: Module 3: Listening Skills 33:00

• Module 4: Oral Communication 22:00

  • 4: Module 4: Oral Communication 22:00

• Module 5: Presentation Skills 35:00

  • 5: Module 5: Presentation Skills 35:00

• Module 6: Non-verbal Communication 20:00

  • 6: Module 6: Non-verbal Communication 20:00

• Module 7: Written Communication 24:00

  • 7: Module 7: Written Communication 24:00

• Module 8: Feedback and Counselling 25:00

  • 8: Module 8: Feedback and Counselling 25:00

• Course 02: Customer Service 2:01:56

  • 9: Module 1 An Overview of Customer Service 25:00
  • 10: Module 2 Strategies for Understanding Your Customers 19:00
  • 11: Module 3 The Customer-Focused Organisation 13:56
  • 12: Module 4 Creating Customer Service Strategy 13:00
  • 13: Module 5 Training & Development for Effective Customer Service 12:00
  • 14: Module 6 Building Strong Relationship With Customers 22:00
  • 15: Module 7 Communication in Customer Service 08:00
  • 16: Module 8 Handling Complaints 09:00

• Course 03: Conflict Management 1:29:00

  • 17: Compliance & Risk Management 1:29:00

• Course 04: Compliance & Risk Management 1:07:00

  • 18: Compliance & Risk Management 1:07:00

• FINAL ASSESSMENT 05:00

  • 19: FINAL ASSESSMENT 05:00

We are committed to providing high-quality courses at an affordable price for everyone. This Communication Skills Bundle is no exception. The course content has been carefully updated to ensure you receive the most relevant and up-to-date insights in the field.

Just like our other courses, every module within this Communication Skills Bundle has been thoughtfully designed and developed by industry experts, making it a premium and comprehensive learning experience. So, what’s stopping you from becoming a valuable part of this one-of-a-kind learning journey?

Buying for Your Team?

You can easily purchase this Communication Skills Bundle for your colleagues or team members by adding the course to your basket. During checkout, you’ll have the option to include the student’s details and a personalised message.

Refund Policy

This Communication Skills Bundle is covered by a 14-day money-back guarantee. If you’re not completely satisfied, you can request a full refund directly from your learner dashboard — no questions asked.

This Communication Skills Bundle is ideal for:

• Professionals looking to improve their workplace communication and interpersonal skills

• Customer service representatives and team leaders aiming to enhance collaboration

• Managers and supervisors seeking to handle conflicts and compliance more effectively

• Job seekers and career changers who want to boost their employability with communication expertise

• Anyone interested in personal growth and building stronger relationships at work or in daily life

There are no specific entry requirements for this Communication Skills Bundle.

• Learners of all academic backgrounds are welcome to enrol

• A good command of English and access to a device with an internet connection are recommended

• No prior experience is needed — all topics are covered from the basics

Career opportunities, such as:

• Customer Service Representative

• Office Administrator

• Team Leader or Supervisor

• HR Assistant

• Compliance Officer

• Communication or Training Coordinator

This bundle also helps professionals in any field strengthen their communication, leadership, and problem-solving abilities — essential skills for career advancement.

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