Communication Skills in Sales - 2 Hour Virtual Training Masterclass
Practical Training for Professionals
Summary
- Tutor is available to students
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Overview
Communication is one of the most important skills of a successful salesperson. In this Masterclass we will cover verbal and non-verbal communication as they are important skills to use with a customer.
Description
Timetable:
09.00 – 09.40 Understanding verbal and non-verbal communication
09.40 – 10.15 Understand how and when to use different types of questions
10.15 – 10.25 Coffee Break
10.25 – 11.00 Why is active listening important?
Benefits:
• Learn how to interpret verbal and non-verbal communication cues
• Develop an effective questioning technique
• Understand how to use active listening to build a relationship with your customers.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.