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Communication Skills in Sales - 2 Hour Virtual Training Masterclass


Practical Training for Professionals

Summary

Price
£180 inc VAT
Study method
Distance + live classes
Duration
2 hours · Part-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

Communication is one of the most important skills of a successful salesperson. In this Masterclass we will cover verbal and non-verbal communication as they are important skills to use with a customer.

Description

Timetable:

09.00 – 09.40 Understanding verbal and non-verbal communication
09.40 – 10.15 Understand how and when to use different types of questions
10.15 – 10.25 Coffee Break
10.25 – 11.00 Why is active listening important?

Benefits:

• Learn how to interpret verbal and non-verbal communication cues
• Develop an effective questioning technique
• Understand how to use active listening to build a relationship with your customers.

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