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Communication Skills in Health & Social Care

Level 2 | Instant access | UK CPD accredited | Includes assessment & certificate | Instant certificate download


Mandatory Compliance

Summary

Price
£18.99 inc VAT
Study method
Online
Course format What's this?
Reading material - slides
Duration
2 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
2 CPD hours / points
Certificates
  • CPD Certified Certificate - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

24 students purchased this course

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Overview

Communication Skills in Health & Social Care Level 2 – CPD Certified - Online Training Course.

Welcome to Mandatory Compliance's Communication Skills in Health & Social Care training course for healthcare and social care providers. Our online Communication Skills in Health & Social Care training courses are developed in line with the latest UK legislation and meet the requirements set out by the National Health Service (NHS), Skills for Health’s UK Core Skills Training Framework (CSTF), the Care Quality Commission (CQC), Skills for Care, UK Health and Safety Executive and other professional and regulatory bodies.

How to access your Communication Skills in Health & Social Care training course

Follow the easy steps below to purchase and access your Communication Skills in Health & Social Care course:

  1. Pay for your courses (All major debit and credit cards accepted)
  2. Once you have registered you will receive your login details within a few minutes
  3. You will then be able to reset your password, log in and take your selected online course (s)
  4. On completion, you will be asked to complete an end of course assessment (minimum 80% to pass)
  5. You can immediately download, save or print your CPD Accredited Certificate
  6. Let us know what you think of your online course, leave us a review!

Assessment and certification

At the end of this online Communication Skills in Health & Social Care training course, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate that is valid for one year.

Course accreditation

The content of this online Communication Skills in Health & Social Care training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines..

Course duration

It will take approximately 45 to 90 minutes to complete this Communication Skills in Health & Social Care e-learning course. The length of time to complete the course depends on the following:

  • your prior knowledge and experience about communication and how quickly you can study and absorb the learning materials
  • how much you can pace yourself once started

You are in full control of how long it takes to complete this Communication Skills in Health & Social Care training course. You can go through the course in one sitting, or pause and come back later. Your progress will be recorded throughout and you will be able to start where you previously left off.

You can revise the online learning materials as many times as you like. Even after completing the course successfully (and obtaining your CPD) certificate, you will still have access to your learning materials for 365 days.

Payment and additional information

After adding your Communication Skills in Health & Social Care e-learning course (s) to the shopping cart (by selecting Add to Cart), you will be able to make a secure payment using all major credit and debit cards.

Once you have purchased your Communication Skills in Health & Social Care online training course (s), you will be sent a confirmation e-mail. You will then receive a link and login details to access your e-learning course (s) within a few minutes of purchase.

Communication Skills in Health & Social Care Level 2 – Online Course – CPD Accredited.

CPD

2 CPD hours / points
Accredited by The CPD Certification Service

Description

Course aims and objectives

  • To provide the learner with a clear understanding of the legislation regarding basic life support
  • Provide the learner with a full understanding of the current Resuscitation Council (UK) guidance for adult basic life support
  • To inform learners about good communication
  • To help learners understand the risks surrounding poor communication
  • To provide essential communication training resources in an engaging and meaningful way
  • To provide a FREE blended learning environment that is available to all individuals and businesses

What is covered in this online Communication Skills in Health & Social Care course?

This Communication Skills in Health & Social Care e-learning course covers the following:

  • Learning Outcomes
  • The importance of effective communication
  • Types of communication
  • Communication with other workers and individuals
  • Importance of effective communication
  • Communication needs and preferences
  • Different methods of communication
  • Barriers to effective communication
  • Reducing barriers to communication
  • Checking understanding
  • Additional information and support
  • Confidentiality
  • Communication in practice
  • Online learning resources
  • Summary

What is communication?

Communication is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules.

Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.

Why are good communication skills essential in health & social care?

Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. They also need to be able to communicate well with people’s families and/or carers and their own colleagues and other professionals. It is important therefore, if you are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills.

Professionally, if you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential skills that employers seek.

What is the Skills for Health’s UK ‘Core Skills Training Framework’ (CSTF)?

There is increasing recognition that there are wide variations in the quality and consistency of healthcare training provided across the UK. To minimise these challenges, Mandatory Compliance works with various UK health and social care organisations to develop statutory and mandatory training courses in line with Skills for Health’s UK Core Skills Training Framework (CSTF).

This includes mandatory training courses in the Skills for Health’s UK Core Skills Training Framework – CSTF Statutory Mandatory Training Subject Guide Version 1.3 , Skills for Health Clinical Care UK Core Skills Training Framework Subject Guide April 2015 and other awareness courses for health and social care workers.

This online Communication Skills in Health & Social Care course was developed in line with the CSTF learning outcomes.

Why choose our accredited e-learning courses?

The benefits of using our accredited e-learning courses in the workplace include:

  • National Skills Academy for Health national delivery partner
  • UK accredited e-learning provider
  • An approved UK training centre
  • Ofqual accredited qualifications
  • Nationally recognised CPD certificates
  • Free blended learning environment to support existing training
  • Access your online training immediately
  • Highly interactive e-learning portal
  • Substantial cost reductions (no travel fees & other expenses)
  • Embrace the benefits of eLearning for healthcare providers
  • Significant man hour reductions
  • Online training only takes as long as the learners needs
  • Low carbon footprint through e learning
  • Over 1000 online CPD courses
  • Repository of online learning materials and assessment
  • Fully qualified and experienced trainers, instructors and assessors
  • Subject matter experts and content developers
  • Convert your existing classroom courses to e-learning courses
  • All training courses based on latest guidance and best practice

Communication Skills in Health & Social Care Level 2 – CPD Certified - Online Training Course.

Who is this course for?

Mandatory Compliance’s Communication Skills in Health & Social Care e-learning course should be completed by all healthcare and social care staff. This includes unpaid and voluntary staff working in NHS and private hospitals, locum doctors, locum allied health professionals, agency nurses and healthcare assistants. This online Communication Skills in Health & Social Care course is also relevant for health and social care support workers, including charities, nursing and residential home staff

This Communication Skills in Health & Social Careonline training course can be taken as a standalone CPD course or as part of our wider online candidate mandatory training courses

This online Communication training course covers the main points relating to health and social care legislation. It has additional online learning resources that provide more details for learners to refer to during the course and in practice.

Communication Skills in Health & Social Care Level 2 – Online Course – CPD Accredited.

Requirements

Access to desktop, laptop, tablet or smartphone device.

Communication Skills in Health & Social Care Level 2 – Online Course – CPD Accredited.

Career path

Mandatory Compliance’s online courses range from introductory modules at Level 1 to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors to meet mandatory and statutory requirements.

Communication Skills in Health & Social Care Level 2 – Online Course – CPD Accredited.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

CPD Certified Certificate

Digital certificate - Included

A digital CPD-certified certificate can be downloaded from the learner's account once a learner has successfully completed the course with an 80% pass mark or better in the end-of-course assessment.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.