Skip to content
  1. Online
  2. Personal development
  3. Communication
Communication Skills in Health and Social Care With CPD Accredited cover image

Communication Skills in Health and Social Care With CPD Accredited
Cambridge Open Academy

Big Sale Event | 7-in-1 Bundle | Updated 2025 | FREE PDF Certs | 100% Pass Rate | 1K+ Enrolment | 24/7 Learner Support

Summary

Price
£65 inc VAT
Or £21.67/mo. for 3 months...
Study method
Online
Duration
11 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
70 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Assessment details
  • Mock Exam & Final Exam (included in price)
Additional info
  • Tutor is available to students

Overview

**7 in 1 Communication Skills in Health and Social Care With CPD Accredited bundle**

Did you know, poor communication in healthcare settings is estimated to cost the NHS £4 billion annually? In the UK, over 1.5 million people are employed in the health and social care sector,

It can lead to misdiagnoses, medication errors, and reduced patient satisfaction. Studies show effective communication can lead to better patient outcomes and reduced hospital readmissions. Healthcare workers with strong communication skills are in high demand and often earn higher salaries.

The Communication Skills in Health and Social Care With CPD Accredited course equips professionals with the essential communication skills required to improve patient outcomes and foster better relationships within care teams. Whether dealing with patients, families, or colleagues, strong communication skills are vital for understanding needs, resolving conflicts, and ensuring effective collaboration.

This CPD-certified communication skills course is specifically designed to help health and social care professionals develop the necessary expertise to confidently navigate the challenges of their work. The course focuses on key areas such as active listening, non-verbal cues, empathy, and professional communication techniques.

In a field where clear, compassionate communication can significantly impact lives, enhancing your communication skills is essential for personal and professional growth.

Our "Communication Skills in Health and Social Care With CPD Accredited" course, spanning 12 comprehensive modules, delves deep into the nuances of communication within medical contexts.

Learning Outcomes:

  • Master foundational principles of effective communication within the dynamic realm of health and social care.
  • Explore the significance of clear and empathetic communication in healthcare, fostering a deeper understanding of patient needs.
  • Develop professional communication skills and ethical behaviour integral to working in medical environments.
  • Acquire interviewing techniques crucial for extracting comprehensive information from patients, ensuring accurate assessments.
  • Tailor communication to diverse patient abilities, promoting inclusivity and understanding.
  • Navigate the delicate balance of confidentiality in medical settings, upholding ethical standards.
  • Enhance vocabulary with a visual understanding of the human body, essential for precise communication with peers and patients.
  • Gain comprehensive knowledge of medical equipment, instruments, lab tests, legal aspects, and ethical considerations.

This Communication Skills in Health and Social Care With CPD Accredited bundle Consists of the Following Courses:

  • » Course 1: Communication Skills in Health and Social Care
  • » Course 2: Public Health
  • » Course 3: Medical Law
  • » Course 4: Structure and Overview of the Health and Social Care Sector
  • » Course 5: Professional Boundaries in Health & Social Care
  • » Course 6: Study Skills for Healthcare
  • » Course 7: Team Leader in Health Care

Certificates

Assessment details

Mock Exam & Final Exam

Included in course price

CPD

70 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Communication Skills in Health and Social Care With CPD Accredited course covers all aspects of effective communication skills in the health and social care environment. This comprehensive course delves into various communication techniques, including how to communicate with patients and families in difficult situations, the importance of non-verbal communication, and how to adapt communication skills for people with different needs.

You’ll also explore strategies to improve teamwork and collaboration through better communication. By completing this CPD-certified course, you will be able to apply improved communication skills to ensure better care and cooperation within your health and social care role.

Join and explore on a transformative journey through the intricacies of communication within the Health and Social Care domain. From understanding the fundamental principles in Module 01 to decoding medical jargon in Module 11, this course provides a comprehensive exploration of the communication landscape in healthcare. The diverse modules cover aspects ranging from professional conduct to legal ethics, ensuring a holistic grasp of the vital role communication plays in patient care. Immerse yourself in a theoretical yet practical understanding of the intricacies of healthcare communication.

Enrol now to elevate your communication skills and gain a CPD Accredited, marking your commitment to excellence in Health and Social Care.

Course Curriculum:

  • Module 01: Introduction to Health and Social Care
  • Module 02: Communication and its Relevance
  • Module 03: Importance of Communication in Healthcare
  • Module 04: Professional Communication and Behaviour
  • Module 05: Interviewing Techniques
  • Module 06: Adapting Communication to a Patient’s Ability to Understand
  • Module 07: Confidentiality in a Medical Environment
  • Module 08: Human Body Vocabulary with Pictures
  • Module 09: Equipment, Instruments and Lab Tests
  • Module 10: Legal aspects and Ethics
  • Module 11: Medical Jargon and Terminology
  • Module 12: Acronyms and Abbreviation

Who is this course for?

This Communication Skills in Health and Social Care With CPD Accredited is ideal for anyone working in health and social care who wants to enhance their communication skills. Whether you’re a nurse, caregiver, social worker, or support staff, mastering communication skills is vital for improving patient care, handling sensitive situations, and working more effectively with colleagues. This course is designed for professionals seeking to develop their communication skills and earn a CPD Accredited that boosts their career in health and social care.

Communication Skills in Health and Social Care With CPD Accredited course is ideal for:

  • Healthcare professionals seeking to improve their communication skills.
  • Individuals aspiring to work in Health and Social Care.
  • Students pursuing careers in healthcare-related fields.
  • Anyone keen on gaining a CPD Accredited in communication skills for healthcare.

Requirements

Our Communication Skills in Health and Social Care With CPD Accredited course does not require any pre-knowledge to pursue the course. And it is compatible with any kind of device. You will get the same experience in learning whether you are using Windows, Mac, a smartphone or tablet. You can access the course materials with any kind of connection, from anywhere, without any limitation!

Career path

  • Care Coordinator – £25,000 to £35,000 per year
  • Health and Social Care Officer – £22,000 to £32,000 per year
  • Patient Services Assistant – £20,000 to £28,000 per year
  • Support Worker – £19,000 to £27,000 per year
  • Care Manager – £28,000 to £45,000 per year
  • Clinical Administrator – £23,000 to £35,000 per year

Questions and answers

There are currently no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

1.0
Course rating
20%
Service
20%
Content
20%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.