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Communication Skills for Professionals: Master Calls, Talks & Negotiations
Learndrive

3-in-1 Complete Package | CPD Accredited | Understanding Behaviour Styles | Overcoming Communication Barriers

Summary

Price
£16 inc VAT
Study method
Online, On Demand 
Course format
9 Videos (with subtitles and transcripts), 18 PDFs and 5 Quizzes
Duration
2.4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Accredited Certificate from LearnDrive - Free
  • Reed courses certificate of completion - Free
  • Learndrive Special Bundle Certificate - £7
Additional info
  • Tutor is available to students
2 students purchased this course

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Overview

Communication Skills for Professionals: Master Calls, Talks & Negotiations

Embark on a journey to master the art of professional business communication with our course focusing on Telephone Etiquette & Negotiation. This comprehensive course covers the fundamental aspects of Communication, behavioral styles, overcoming communication barriers, the art of asking questions, and assertive communication.

Key Performance Metrics in this Communication Bundle:

  • Apply effective communication skills, including active listening and rapport-building.
  • Understand and adapt to different behavioral styles and personality types in communication.
  • Overcome communication barriers, including sender, receiver, and organisational obstacles.
  • Utilise various types of questions to enhance communication and relationships.
  • Demonstrate assertive communication skills and assertive body language.

Courses Included in this Communication Bundle:

  • 01: Communication
  • 02: Telephone Etiquette
  • 03: Negotiation

Accreditation:

This Communication Skills Course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.

Perks:

  • Dual Certificate
  • 15 CPD Points
  • 24/7 Tutor Support

Certificates

Curriculum

This course contains

Format: 9 Videos (with subtitles and transcripts), 18 PDFs and 5 Quizzes

Duration: 2h and 26m

Course media

Description

Key Lesson Snippets in this Communication Bundle:

  • Introduction to Effective Communication: Explore the essentials of Communication, including its categories, process, and the importance of listening and rapport.

  • Understanding Behaviour Styles: Learn about different social styles and how to adapt your communication to various behavioral patterns.

  • Overcoming Communication Barriers: Identify common barriers to Communication and strategies to overcome them effectively.

  • Asking Questions: Understand different types of questions and how to use them strategically to enhance Communication.

Who is this course for?

  • Entrepreneurs aiming to foster strong communication.
  • Individuals desiring persuasive professional communication.

This course will pave the way for higher study in the field of Communication. You can enrol on higher level Communication courses, such as:

  • Level 2 Certificate in Communication Skills
  • Level 3 Certificate in Communication Skills
  • Level 3 Advanced Diploma in Communication and Media
  • Level 3 Diploma in Communication and Media
  • Level 3 Extended Diploma in Communication and Media
  • Level 4 Higher Certificate in Communication and Media
  • Level 5 Higher Diploma in Communication and Media

Career path

  • Public Relations Officer
  • Marketing Executive
  • Social Media Manager
  • Marketing Coordinator

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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