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Communication Skills - CPD Certified
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CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
10.2 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed courses certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

☛ ☛ Communication Skills | 4 Courses Bundle | 4 Free Reed Provided PDF Certificates Download | 100% Online Course | No Hidden Fees | Instant Access to Course Content | Learn From Expert | Anytime Anywhere | 24/7 Tutor Support ☛☛

Do you lack communication skills and, as a result, struggle to thrive at your work? We are here with the Communication Skills course to solve your problem.

Communication is an essential 21st-century skill to become successful at work. However, it’s not a quality people are born with. So, if you lack this skill, it’s okay. You can develop this skill. But, you need a desire to develop the skill and a continuous learning mindset. So, take this Communication Skills course today, and start learning!

This Communication Skills course is divided into eight easy-to-understand modules; each deals with one broad topic. In the first module, you will learn the basics of communication - nature, scope, types, process, channels etc. From the second module, you will understand the barriers in communication and how to overcome those.

The third module of this Communication Skills course will deal with listening. You will learn the importance of listening in communication and how you can improve your listening skills to be an active listener. If you can become a good listener, you can quickly become a good speaker! Because good listening paves the way to being a good speaker. So, the fourth module of this Communication Skills course is about oral communication. Finally, the fifth module will focus on presentation skills as it is vital in the workplace. You need to give presentations at different times as a student, executive, supervisor, manager, owner etc.

The sixth module of this Communication Skills course will deal with non-verbal communication. This is even more powerful than oral or written communication. So, you must master the arts of effective non-verbal communication. In the next module of this Communication Skills course, you will learn how to increase your written communication skills. Different written communication mediums include letters, emails, reports, etc. You need to use these as per need.

Finally, giving and receiving feedback is crucial in the workplace to maximise output. You will master these skills from the last module of this Communication Skills course.

Learning Outcomes of This Communication Skills Course

After completing this Communication Skills course, you will be able to -

  • Describe the nature and scope of communication skills
  • Articulate the importance of communication skills in business
  • Identify the barriers in communication
  • Overcome the obstacles in communication
  • Develop active listening skills to enhance communication skills
  • Increase your oral communication skills
  • Prepare effective presentations at work
  • Communicate non-verbally where needed
  • Explain the written communication process and use it at work
  • Use feedback process in communication effectively

Courses are included in this Communication Skills Bundle Course

  • Course 1: Communication Skills
  • Course 2: Level 2 Business Management
  • Course 3: Conflict Management
  • Course 4: Organisational Risk Management

Key Features of Communication Skills Bundle Course

  • 4 PDF Certificate Free
  • Instant e-certificate
  • Developed by qualified professionals
  • Lifetime Access
  • Tutor Support
  • No Hidden Fees
  • Download Modules as PDF Documents

Certificates

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

Curriculum

4
sections
35
lectures
10h 12m
total

    • 1: Nature and Scope of Communication 44:00
    • 2: Communication Barriers 11:00
    • 3: Listening Skills 32:00
    • 4: Oral Communication 20:00
    • 5: Presentation Skills 34:00
    • 6: Non-verbal Communication 19:00
    • 7: Written Communication 23:00
    • 8: Feedback and Counselling Skills 24:00

    • 9: Basic Concepts of Business Management 13:00
    • 10: Basics of Human Resource Management 14:00
    • 11: Basics of Customer Relationship Management 16:00
    • 12: Basics of Performance Management 07:00
    • 13: Basics of Risk Management 14:00

    • 14: Conflict Prevention and Control 12:00
    • 15: Handling the Emotional Components of Conflict 20:00
    • 16: Collaborative Problem Solving: Seeking an Elegant Solution 35:00
    • 17: Three Essentials for Effective Communication 20:00

    • 18: Understanding Risk 13:00
    • 19: Understanding the Types of Risks 14:00
    • 20: Understanding the Principles and Aims of Risk Management 12:00
    • 21: Risk Management Standards 10:00
    • 22: Establishing the Context 14:00
    • 23: Enterprise Risk Management 09:00
    • 24: Alternative Approaches 12:00
    • 25: Risk Assessment Considerations 14:00
    • 26: Risk Classification Systems 14:00
    • 27: Risk Analysis and Evaluation 14:00
    • 28: Loss Control 10:00
    • 29: Tolerate, Treat, Transfer and Terminate 15:00
    • 30: Risk Control Techniques 14:00
    • 31: Risk Management Context 17:00
    • 32: Risk Management Responsibilities 17:00
    • 33: Control of Selected Hazard Risks 22:00
    • 34: Risk-aware Culture 19:00
    • 35: Risk Practitioner Competencies 14:00

Course media

Description

Communication Skills Course

This Communication Skills course is self-paced. Therefore, you can study this Communication Skills course at your convenient time from wherever you want using any smart device. Moreover, if you face any problem accessing this premium Communication Skills course, you can contact our dedicated 24/7 customer support team, who will solve issues promptly.

Moreover, you will get unlimited access to this Communication Skills course. Thus, you can revise and sharpen your knowledge and skills anytime. So, without further delay, enrol in this Communication Skills course today, and gain a competitive advantage over your peers. Happy learning.

Why Choose This Communication Skills Course From Us

  • This Communication Skills course is developed by a relevant industry expert.
  • Customised content to meet the demand of 21st-century workplaces.
  • Self-paced course, supported on any device, i.e., desktop, laptop, smartphone, tab.
  • Available TUTOR SUPPORT via email.
  • Dedicated 24/7 customer support to solve all the queries from you.
  • Budget-friendly course price.
  • Entirely FREE PDF certificate.

**************************************************

Course 01:

Curriculum of the Communication Skills Course

  • Module 1: Nature and Scope of Communication
  • Module 2: Communication Barriers
  • Module 3: Listening Skills
  • Module 4: Oral Communication
  • Module 5: Presentation Skills
  • Module 6: Non-verbal Communication
  • Module 7: Written Communication
  • Module 8: Feedback and Counselling Skills

Course 02:

Curriculum of the Level 2 Business Management Course

  • Module 1: Basic Concepts of Business Management
  • Module 2: Basics of Human Resource Management
  • Module 3: Basics of Customer Relationship Management
  • Module 4: Basics of Performance Management
  • Module 5: Basics of Risk Management

Course 03:

Curriculum of the Conflict Management Course

  • Module 1: Conflict Prevention and Control
  • Module 2: Handling the Emotional Components of Conflict
  • Module 3: Collaborative Problem Solving: Seeking an Elegant Solution
  • Module 4: Three Essentials for Effective Communication

Course 04:

Curriculum of the Conflict Management Course

  • Module 1: Understanding Risk
  • Module 2: Understanding the Types of Risks
  • Module 3: Understanding the Principles and Aims of Risk Management
  • Module 4: Risk Management Standards
  • Module 5: Establishing the Context
  • Module 6: Enterprise Risk Management
  • Module 7: Alternative Approaches
  • Module 8: Risk Assessment Considerations
  • Module 9: Risk Classification Systems
  • Module 10: Risk Analysis and Evaluation
  • Module 11: Loss Control
  • Module 12: Tolerate, Treat, Transfer and Terminate
  • Module 13: Risk Control Techniques
  • Module 14: Risk Management Context
  • Module 15: Risk Management Responsibilities
  • Module 16: Control of Selected Hazard Risks
  • Module 17: Risk-aware Culture
  • Module 18: Risk Practitioner Competencies

Certification

As soon as you complete this Communication Skills course successfully, you can claim your free pdf certificate. Next, you will find instructions on how to download the certificate.

Buying for Your Team?

You can buy this Communication Skills course for your colleague or members of your team by simply adding the Communication Skills course to the basket. You can add the student's details and a message at checkout.

Who is this course for?

Communication Skills

This Communication Skills course is ideal for professionals, job-seekers, students and anyone who wants to improve their communication skills. With this Communication Skills course, you can understand how communication works, what things you need to improve, and how to enhance your skills to function effectively at work and at home.

Requirements

Communication Skills

There is no prerequisite to enrolling in this Communication Skills course. However, you must be a continuous learner with a strong motivation in order to grasp the best out of this Communication Skills course.

Career path

Communication Skills

This Communication Skills course is not a direct qualification for any job. However, effective communication is precious and essential to becoming successful at work. So, take this Communication Skills course to enhance your CV and employability skills. Thus stay ahead of your competitors.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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