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Communication Skills - CPD Accredited
Skills Boost

Special Offer | Free PDF Certificate | Lifetime Access | 24/7 Tutor Support | Money Back Guarantee | 100% Pass Rate

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
3.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Communication Skills (included in price)
Additional info
  • Tutor is available to students

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Overview

Communication Skills

  • [2025 Updated Course]
  • 14 Day Money Back Guarantee

Mastering effective communication is essential for success in both personal and professional life. Our Communication Skills course offers comprehensive training designed to enhance your ability to convey ideas clearly, listen actively, and engage confidently with others across diverse situations.

Strong communication skills are the foundation of building relationships, resolving conflicts, and influencing outcomes. Whether you're looking to improve workplace interactions, customer service, or team collaboration, this course covers the fundamental techniques and strategies that lead to impactful communication.

You’ll explore verbal and non-verbal communication, active listening, presentation skills, and professional writing. The course also covers how to communicate effectively in challenging scenarios, manage misunderstandings, and tailor your message for different audiences.

Delivered online with flexible study options, the course combines theory with practical exercises, real-life examples, and interactive activities to ensure you apply your new skills immediately. Perfect for employees, managers, customer service representatives, and anyone wanting to boost their confidence and professionalism in communication.

On successful completion, you’ll receive a recognised certificate demonstrating your improved communication capabilities—an asset highly valued across industries.

Key Highlights of the Communication Skills Course

  • Instant Free e-Certificate – Receive your digital certificate immediately after completing the course successfully.
  • 24/7 Tutor Support – Expert guidance available around the clock whenever you need assistance.
  • No Hidden Fees – Transparent pricing with no unexpected charges.
  • Lifetime Access – Study at your own pace with unlimited access to all course materials.
  • 100% Learning Satisfaction Guarantee – We are dedicated to providing an excellent and fulfilling learning experience.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPDAccredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

Assessment details

Communication Skills

Included in course price

Curriculum

3
sections
11
lectures
3h 46m
total

    • 1: Intro Video 01:14

    • 2: Module 1 Nature and Scope of Communication 46:00
    • 3: Module 2 Communication Barriers 12:00
    • 4: Module 3 Listening Skills 33:00
    • 5: Module 4 Oral Communication 22:00
    • 6: Module 5 Presentation Skills 35:00
    • 7: Module 6 Non-verbal Communication 20:00
    • 8: Module 7 Written Communication 24:00
    • 9: Module 8 Feedback and Counselling Skills 25:00

    • 10: Final Assessment 05:00
    • 11: Get Your CPD Accredited Certificate [Optional] 02:00

Course media

Description

Communication Skills

The Communication Skills course provides essential tools to improve your verbal and non-verbal communication. You will learn active listening, effective speaking, presentation techniques, and how to adapt communication styles to different contexts.

This training is ideal for professionals seeking to enhance workplace communication, improve customer interactions, and strengthen teamwork and leadership skills.

Certificate of Achievement for the Communication Skills Course

Upon successful completion of the Communication Skills course, you will receive a Certificate of Achievement. You’ll be pleased to know that this professional PDF certificate is entirely free and ready for instant download — perfect for boosting your CV and showcasing your communication expertise.

Who is this course for?

Communication Skills

Suitable for employees, managers, customer service staff, team leaders, and anyone seeking to improve interpersonal and professional communication skills.

Requirements

Communication Skills

Anyone who is interested in Communication Skills is welcome to enrol in this Communication Skills course.

Career path

Communication Skills

Improves prospects for roles in management, customer service, HR, sales, marketing, and any position requiring strong interpersonal skills.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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