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Communication & Information Handling in Care
Care Skills Centre

6 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
1.7 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • CPDQS Certificate - Free
  • CPDQS Hardcopy Certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Did you know that 70% of mistakes in the healthcare industry are due to poor communication? Furthermore, a staggering 80% of serious medical errors involve miscommunication during transitions of care. Our course, "Communication & Information Handling in Care," is designed to empower you with these crucial skills. From mastering the basics of communication, recognising non-verbal cues to overcoming communication obstacles, we ensure you're equipped for success in the care environment.

Delving further, we teach you how to maintain confidentiality, adeptly manage critical information, and ensure stringent data security. Through this six-module course, we aim to equip you with the skills needed to foster trust, uphold patient rights, and handle sensitive information securely, thereby significantly enhancing your ability to provide exceptional care.

Learning Outcomes:

After completing this "Communication & Information Handling in Care" course, you will be able to:

  • Apply effective communication strategies, understanding verbal and non-verbal cues.
  • Build trust with patients through responsive and empathetic interactions.
  • Overcome communication obstacles for clear information exchange.
  • Uphold confidentiality while managing health records professionally.
  • Efficiently manage patient information to improve service delivery.
  • Safeguard sensitive data with robust information security measures.

Certificates

CPDQS Certificate

Digital certificate - Included

CPDQS Hardcopy Certificate

Hard copy certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

6
sections
6
lectures
1h 43m
total

Course media

Description

In this "Communication & Information Handling in Care" course, you'll dive deep into the fundamentals of communication, exploring nonverbal cues and mastering response techniques. We address common communication obstacles and provide strategies to overcome them. With our guidance, you'll understand the importance of confidentiality, gaining the know-how to maintain meticulous records and manage information accurately. To top it all off, we equip you with the skills needed to ensure optimal information security, a cornerstone in providing trusted patient care.

Don't miss the chance to improve your communication skills, enhance patient safety and uplift the quality of care you provide. Enrol in the "Communication & Information Handling in Care" course today, and let's change those statistics together.

Who is this course for?

This "Communication & Information Handling in Care" course is designed for:

  • Healthcare professionals wanting to enhance their communication skills.
  • Caregivers aiming for improved patient interactions.
  • Health information managers seeking secure data handling knowledge.
  • Medical administrative staff dealing with sensitive information.
  • Social workers in healthcare wanting to build better patient relationships.
  • Aspiring healthcare professionals or students looking to boost their skills.

Career path

After completing this "Communication & Information Handling in Care" course, potential career paths include:

  • Patient Care Coordinator
  • Healthcare Administrator
  • Health Information Manager
  • Healthcare Social Worker
  • Nurse Manager
  • Compliance Officer
  • Medical Records Administrator

The combined salary range for careers associated with this course typically falls between £25,000 to £70,000 per year.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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