Course aims
The aims and objectives of this online Communication in Health and Social Care training course are to:
- Know different forms of communication,
- Understand barriers to effective communication,
- Be able to communicate effectively, and
- Provide the learner with a full understanding of the current communication guidance for health and social care workers.
Learning outcomes
On completion of this online Communication in Health and Social Care training course, the learner will know more about:
- The importance of excellent communication skills,
- Types and methods of communication,
- Communication needs and preferences,
- Barriers to effective communication,
- How to reduce barriers to communication,
- Confidentiality principles, and
- Communication in practice.
What is communication?
Communication is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules.
Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between. The ability to communicate information accurately, clearly, and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so, improve your quality of life.
Why are excellent communication skills essential in health and social care?
Health and social care professionals need excellent communication skills to develop positive relationships and share information with people using services. They also need to be able to communicate well with people’s families and/or carers and their colleagues and other professionals. It is essential, therefore if you are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills.
Professionally, if you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate excellent communication skills. Communication skills are required to speak appropriately with a wide variety of people while maintaining good eye contact, show a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential skills that employers seek.
What is covered in this course?
This online Communication in Health and Social Care e-learning course covers the following:
- The importance of effective communication
- Types of communication
- Communication with other workers and individuals
- Importance of effective communication
- Communication needs and preferences
- Different methods of communication
- Barriers to effective communication
- Reducing barriers to communication
- Checking understanding
- Additional information and support
- Confidentiality
- Communication in practice
- References and resources.
Communication in Health and Social Care - Level 2 - Online Course - CPD Accredited.
