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Communication in Care Settings: Enhancing Patient-Centered Healthcare Research

CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access


Cambridge Open Academy

Summary

Price
Save 14%
£12 inc VAT (was £14)
Offer ends 25 May 2025
Study method
Online
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Did you know that effective communication is a critical component of quality healthcare? Studies have shown that poor communication in care settings can lead to medical errors, patient dissatisfaction, and even legal action. In fact, a report by the UK General Medical Council found that communication failures were a contributing factor in 22% of complaints received. It's clear that communication in healthcare is not just a nicety, it's a necessity. That's why the Communication in Care Settings course is so important.

This course is designed to enhance your knowledge and skills in patient-centred healthcare research, with a focus on effective communication. By completing this course, you'll be equipped to navigate the many challenges of communication in care settings, including conflicts, dilemmas, and barriers. You'll learn how to engage with your community, collaborate effectively with colleagues, and implement best practices to create a more positive patient experience.

The UK's healthcare system is known for its high standards of care, and effective communication is a critical component of maintaining these standards. Additionally, with a growing and ageing population, the demand for healthcare services is only increasing. By taking this course, healthcare professionals in the UK can ensure that they are equipped with the knowledge and skills needed to provide the best possible care to their patients.

Ready to enhance your patient-centred healthcare research skills and take your career to the next level? Enrol in the Communication in Care Settings course today.

Learning Outcomes:

upon completion of the course you will be able to:

  • Develop an understanding of the importance of effective communication in care settings
  • Learn how to engage with communities and collaborate with colleagues to improve patient outcomes
  • Identify and navigate conflicts and dilemmas in care settings
  • Understand the barriers to effective communication and develop strategies to overcome them
  • Gain knowledge of the benefits of patient-centred healthcare research
  • Learn how to implement best practices to enhance communication and improve patient satisfaction

Certificates

Certificate of Completion (PDF)

Digital certificate - Included

Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Communication in Care Settings course is designed to provide healthcare professionals with the knowledge and skills needed to create more meaningful patient interactions and improve patient outcomes. The course is divided into seven modules that cover a range of topics related to effective communication in care settings.

In module one, you'll learn about the practices and outcomes associated with patient-centred healthcare research. Module two focuses on community engagement and collaboration, while module three covers the benefits of collaboration. Module four explores conflicts and dilemmas that can arise in care settings, and module five looks at the barriers to effective communication and how to overcome them. Module six is all about implementation, and module seven provides an overview of communication in care settings.

Here is the curriculum breakdown of the Communication in Care Settings: Enhancing Patient-Centered Healthcare Research course below:

  • Module 01: Practices and Outcomes
  • Module 02: Community Engagement
  • Module 03: Benefits of Collaboration
  • Module 04: Conflicts and Dilemmas
  • Module 05: Barriers and Solutions
  • Module 06: Implementation
  • Module 07: Communication in Care Settings

Our Specialised Delivery Method:

Interactive Learning Materials: The course modules were created using an EdTech industry-recognised tool to keep you engaged at all times. With this tool, you get interactive, engaging and top-notch course contents. In our courses, you can take advantage of features like—

  • Drop Down Menu
  • Drag and Drop
  • Flash Card
  • Label Graphic
  • Timeline View

Responsiveness: In light of contemporary mobile and point-of-need learning trends, our courses are designed to be intrinsically dynamic and provide you with the ultimate eLearning solution. These courses will adapt to any gadget without any extra software.

Learner Friendly Navigation: Our courses are also quite simple to navigate for any learner. These courses are designed with simplicity and a modern flow that appeals to a wide range of learning audiences, regardless of their technological background and gadgets.

Elegant Outline: Our courses are visually appealing, where you can —

  • track your progress on the left-side navigation toolbar.
  • engage in drag-and-drop sorting activities and
  • use the multiple response question to test your understanding of course topics.

Who is this course for?

  • Healthcare professionals looking to enhance their communication skills
  • Individuals interested in pursuing a career in healthcare
  • Students studying healthcare or related fields
  • Caregivers and support workers in healthcare settings
  • Individuals looking to improve their understanding of patient-centred healthcare research

Career path

  • Healthcare Research Analyst: £25,000 - £40,000 per year
  • Healthcare Communication Specialist: £28,000 - £45,000 per year
  • Patient Experience Manager: £30,000 - £50,000 per year
  • Medical Writer: £26,000 - £45,000 per year
  • Healthcare Policy Analyst: £30,000 - £55,000 per year
  • Quality Improvement Coordinator: £25,000 - £45,000 per year

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FAQs

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