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Communication in Care Setting with Information Handling - CPD Certified
Skill Arts

Verbal Communication | Non-Verbal Communication | Written Communication

Summary

Price
£20 inc VAT
Study method
Online, On Demand
Duration
2.2 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Accredited Certificate on Communication Course from SkillArts - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
5 students purchased this course

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Overview

Why Study This Communication in Care Setting with Information Handling - CPD Certified Diploma?

  • There were over 164,000 job postings for healthcare support workers.
  • The average salary for a Care Assistant in the UK is around £22,000 per year.
  • Globally, the population aged 60 or above is expected to reach 2 billion by 2050.


This Communication in Care Setting Diploma Comprises The Following Courses:

  • Course 01: Communication in Care Settings
  • Course 02: Information Handling in Care Settings

Learning Outcomes:

  • Understand the fundamentals of information handling in care settings, with legal and ethical considerations in mind, emphasizing Communication.
  • Master diverse verbal and written communication techniques for effective interaction in healthcare environments, highlighting Communication.
  • Learn record-keeping best practices to maintain accurate and confidential care information, focusing on Communication.
  • Develop strategies for enhanced care delivery through effective communication with individuals with specific needs, prioritizing Communication.
  • Recognize the significance of digital literacy and cybersecurity in safeguarding healthcare information, emphasizing Communication.

CPDQE Accreditation

This Communication in Care Setting Course is CPDQE accredited. CPD is a globally recognised parameter for continuous professional development acknowledged by thousands of professional bodies, employers, and academic institutions in the UK and around the world.

Dual Certificates

After completing this Communication in Care Setting Course, you will receive a course completion certificate from Reed. Also, you will receive an Accredited Certificate of Completion From SkillArts.

Certificates

Accredited Certificate on Communication Course from SkillArts

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

10
sections
28
lectures
2h 13m
total

Course media

Description

Key Lesson Snippets:

Verbal Communication

  • Techniques and strategies for improving verbal interactions with patients and healthcare teams.

Non-Verbal Communication

  • Understanding the impact of body language, facial expressions, and other non-verbal signals in care.

Written Communication

  • Best practices for clear, concise, and accurate written Communication, including patient records and correspondences.

Communication with Individuals with Specific Needs

  • Approaches to modifying Communication techniques to effectively support patients with different communication challenges.

Communication in Challenging Situations

  • Navigating complex or sensitive conversations with patients and families with empathy and professionalism.

Legal & Ethical Framework of Information Handling in Care

  • The legal and ethical obligations involved in managing patient information and maintaining confidentiality.

Record Keeping and Documentation

  • The significance of precise and comprehensive documentation in patient care and legal compliance.

Communication and Information Sharing

  • Encouraging effective and secure Communication practices for optimal information sharing within healthcare teams.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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